Installation of Windows and programs

Install Win10 on your computer

An apple-computer is delivered to UiO preconfigured and will install itself automatically. PCs can also install themselves automatically, but unfortunately the preconfiguration is missing.  Here is our survival guide.

1. Find the ethernet address (sometimes called macaddress).

First you need to be sure that the computer is completely turned off: Hold the power button in for 10 seconds or more, until the computer turns itself off. Turn the computer on and then immediately hold the power button in for 10 seonds one more time, until it turns itself off again.)

Enter the BIOS by pressing F2 on Dell or F10 on HP when the computer is starting to boot up.

On HP you will find the address under System Information, at the end of the list. Example: A4:4C:C8:85:97:F2. It is sometimes written on the label on the cardboard box that the computer was delivered in.

2. Someone with access to central IT systems must prepare the installation before you can install (they will provision it and register it in DHCP). Send an email to Please provide this info:

  • what kind of computer it is (laptop or stationary)
  • the primary user of this computer (if you know it, send us the uio login-name)
  • the ethernet address

3. After you have got a reply and the computer is ready to install Win10, prepare the network boot:

On HP, first press F10 to enter the BIOS setup. Then go to Advanced and Secure Boot Options, select "Disable legacy boot, disable secure boot". Save the settings.

On Dell, a) disable Secure boot, b) select UEFI boot instead of Legacy and c) Enable the UEFI network stack. Save the settings.

WARNING: Some computers have an extra graphics card installed. This typically means that your screen can be connected to one of 5 outputs on the PC. Be sure to use the correct one, since some outputs will only be active after Windows has started, in which case you will never see the BIOS setup.

4. To start installing Win10, boot the computer from the network, this way: First connect the computer to cabled network (e.g. on the office phone). Reboot. When the computer starts to boot, press F12 on Dell or F9 on HP. On the menu, select UEFI boot and ipv4. Next comes a menu where you would select Windows 10.

5. When Win10 is ready installed on a laptop, unplug the network cable. Then use the icon on the lower right of the screen to connect to Eduroam wifi. After you have established a wifi network connection using your uio-username (followed by and password, log on to win10 using your uio-username (just the username, not followed by anything) and password.



Install software on Windows

On Win10 (and Win7) you should search for "Software Center".

The program will be installed in the background. You can see the status at

                     Software Center->Installation status

Huge applications such as Matlab will take a long time to install.


Manual installation on Windows 7

On Win10 it's straight forward to install software that is not available in the Application Catalog (if you have administrator rights), but on Win7 a straightforward installation will not work, except in a few lucky cases. In other words, manual installation of software on stationary Win7-computers at UiO is broken.  On a stationary computer, it is best not to try (because some installations can fail irreparably), but to always use the method described below. Do not proceed if you get an error message, check if you typed something wrong or contact for more help.

(The reason is this: At UiO, UAC is enabled. UAC requires the user to enter her UiO-username and -password to get administrator privileges. Unfortunately the installation program (on a stationary computer) then will not have access to the user's homefolder (M:). (On stationary computers at UiO the homefolder is not on the local harddrive but resides on a network server. The installation will place the software in C:, but the installation program will (usually) still need  to change some files in the user's homefolder. This attempt will fail, usually with an error message about the M:-drive not being available.)

Here is the trick you need:

  1. Type "cmd" in the field
            Start->Search programs and files
  2. You will see cmd.exe at the start of a list. Rightclick on cmd.exe and select "Run as administrator"
  3. Type:    net        use        m:             \\server\username
  4. copy the installation files to a place on C:, e.g. create a folder C:\tmp_install
  5. now you can start installing the software, but you need to run setup.exe (or similar) from the command window (cmd).


Notice that the examples use a backslash, not a forward slash.

Look at M: in Start->Computer to see which server to use, it's usually either kvant, felt, fys-server1, or central servers kant or hume. (For kant and hume, the name of the disk must be included, e.g. \\hume\student-u01\barakob.)

For example, if the downloaded installation files are in \tmp_install on C:, then in the same window, type these 3 commands (3 lines):

        cd \tmp_install
       .\<name of the executable, e.g. setup.exe>

Yes, it is messy and seems like a quite outdated approach, but at the moment this is the only solution we are aware of. In any case, Win7 will soon be replaced by Win10 at UiO.

2019-05-21: Please notice that software on P: is no longer maintained. Please use

Published Oct. 30, 2014 2:58 PM - Last modified May 21, 2019 3:57 PM