Knut-Helge Ronæs Rolland

• Dingsøyr, Torgeir; Bjørnson, Finn Olav; Moe, Nils Brede; Rolland, Knut-Helge Ronæs & Seim, Eva Amdahl (2018). Rethinking Coordination in Large-Scale Software Development, In Paul Grünbacher & Dimitra Giannakopoulou (ed.),  CHASE '18 Proceedings of the 11th International Workshop on Cooperative and Human Aspects of Software Engineering.  Association for Computing Machinery (ACM).  ISBN 978-1-4503-5663-3.  artikkel.  s 91 - 92 Full text in Research Archive. Show summary

  Coordination was early identified as a key challenge in software development, and in particular in large development projects. With the arrival of agile methods and their increasing use also in large-scale projects, this calls for rethinking how the software engineering community addresses coordination. We argue for increasing the focus on coordination in software engineering and describe four directions for research. Focus on these areas can supplement advice given in current development methods with relevant research-based advice.

• Rolland, Knut-Helge Ronæs; Mathiassen, Lars & Rai, Arun (2018). Managing Digital Platforms in User Organizations: The Interactions Between Digital Options and Digital Debt. Information systems research.  ISSN 1047-7047.  29(2), s 419- 443 . doi: 10.1287/isre.2018.0788 Show summary

  As organizations increasingly use digital platforms to facilitate innovation, researchers are seeking to understand how platforms shape business practices. Although extant literature offers important insights into platform management from a platform- owner perspective, we know little about how organizations manage industry platforms provided by external parties to generate opportunities and overcome challenges in relation to their infrastructure and work processes. As part of larger ecosystems, these digital plat- forms offer organizations bundles of digital options that they can selectively invest in over time. At the same time, organizations’ previous investments in digital infrastructure and work processes produce a legacy of digital debt that conditions how they manage their digital platforms over time. Against this backdrop, we investigate how digital options and digital debt were implicated in a large Scandinavian media organization’s management of a news production platform over nearly 17 years. Drawing on extant literature and the findings from this case, we theorize the progression of and interactions between digital options and digital debt during an organization’s digital platform management in rela- tion to its infrastructure and work processes. The theory reveals the complex choices that organizations face in such efforts: While they may have to resolve digital debt to make a platform’s digital options actionable, hesitancy to plant digital debt may equally well pre- vent them from realizing otherwise attractive digital options. Similarly, while identified digital options may offer organizations new opportunities to resolve digital debt, eager- ness to realize digital options may just as easily lead to unwise planting of digital debt.

• Bjørnson, Finn Olav; Vestues, Kathrine & Rolland, Knut-Helge Ronæs (2017). Coordination in the large: a research design, In Roberto Tonelli (ed.),  XP '17 Proceedings of the XP2017 Scientific Workshops, Cologne, Germany — May 22 - 26, 2017.  Association for Computing Machinery (ACM).  ISBN 9781450352642.  Article No. 17. Full text in Research Archive. Show summary

  The public sector is facing a massive digitalization process in order to provide faster and more automated services to the public. Several new projects in this sector are developing software using agile methodologies. There is, however, a lack of empirical research on how these methods are used in practice, how they are adapted to these complex and large settings, and how the projects achieves good coordination. In this paper we outline our initial research proposal to study a large-scale agile development program in the public sector. Our primary focus is to make sure the research is grounded in the reality of the practitioners and so we seek to follow an engaged scholarship model in order to make our research relevant as well as rigorous.

• Dingsøyr, Torgeir; Rolland, Knut-Helge Ronæs; Moe, Nils Brede & Seim, Eva Amdahl (2017). Coordination in multi-team programmes: An investigation of the group mode in large-scale agile development. Procedia Computer Science.  ISSN 1877-0509.  121, s 123- 128 . doi: 10.1016/j.procs.2017.11.017 Full text in Research Archive. Show summary

  Coordination of work teams is critical when managing large programmes that involve multiple teams. Prior studies of knowledge work indicate that such work relies heavily on coordination through "personal" modes such as mutual adjustment between individuals or through scheduled or unscheduled meetings. We studied how coordination through scheduled and unscheduled meetings change over time in two large software development programmes. Findings include transitions from scheduled to unscheduled meetings and from unscheduled to scheduled meetings. The main implication is that programme management needs to be sensitive to the vital importance of coordination as well as the coordination needs as they change over time.

• Rolland, Knut-Helge Ronæs (2017). RE-CONCEPTUALIZING DESIGN OF INFRASTRUCTURES: STABILIZING AND INNOVATING THROUGH MAINTENANCE WORK. NOKOBIT - Norsk konferanse for organisasjoners bruk av informasjonsteknologi.  ISSN 1892-0748.  25(1) Full text in Research Archive. Show summary

  Recent research in IS has demonstrated the challenges in developing and establishing large-scale digital infrastructures across various settings. Traditionally this literature has contrasted a top-down approach with an evolutionary approach – often conceptualized as ‘installed base cultivation’. This paper investigates the role of maintenance and repair work that as essential design activities for digital infrastructure evolution. Empirically, the paper reports from a longitudinal case study of an international company, and especially observe how maintenance work is pivotal for building competence for extending the installed base and for reducing technical debt of large-scale digital infrastructures. The paper contributes to the body of literature on digital infrastructures by analytically and empirically illustrating how maintenance and repair work comprise an essential mechanism for producing both stability and innovation.

• Rolland, Knut-Helge Ronæs (2016). Scaling Across Knowledge Boundaries: A Case Study Of A Large-Scale Agile Software Development Project, In Peggy Gregory & Katie Taylor (ed.),  XP '16 Workshops Proceedings of the XP2016 Scientific Workshops, Edinburgh, Scotland May 24-May 27, 2016.  Association for Computing Machinery (ACM).  ISBN 978-1-4503-4134-9.  Artikkel #5. Show summary

  While, in practice, agile methods are increasingly used across large and distributed projects, the general applicability in large-scale development projects is still contested. Currently, there are only a few empirical studies of agile in the large, and especially accounts on how scaling is performed in practice are scarce. This paper aims at closing this gap by reporting from a case study of a large-scale agile effort in a highly prestigious IT-project in a Governmental organization in Norway. Theoretically, the paper draws from insights from studies of product innovation, and conceptualizes scaling in large-scale agile projects as a continuous process that involves establishing practices and artifacts for communicating and sharing across 'knowledge boundaries'. Empirically, the paper contributes by illustrating how scaling is made possible and performed through a wide-range of novel practices and artifacts that emerge over time. We illustrate how these practices, roles and artifacts establish ways of transferring, translating and transforming knowledge across different teams and between different stakeholders. Our analysis shows that these practices challenge a widespread dichotomy between agile methods as being 'flexible' on one hand, and traditional methods being 'rigid' on the other hand. Instead, the tailored practices in the case both added structure and flexibility at different stages in the process.

• Rolland, Knut-Helge Ronæs; Dingsøyr, Torgeir; Fitzgerald, Brian & Stol, Klaas-Jan (2016). Problematizing Agile in the Large: Alternative Assumptions for Large-Scale Agile Development, In  ICIS 2016 PROCEEDINGS : Thirty Seventh International Conference on Information Systems. Dublin 2016.  Association for Information Systems.  ISBN 978-0-9966831-3-5.  kapittel.  s 1 - 21 Show summary

  In this paper we critically examine the underlying assumptions in existing studies of large-scale agile software development. We use Alvesson and Sandberg’s problematization methodology and find that existing studies of large-scale agile share a number of underlying assumptions relevant to small rather than large-scale projects. Empirically, we draw on a case study of a large-scale agile project lasting nearly four years and involving more than 120 participants. Interestingly, the findings of the study contradict many of the assumptions in the literature review. For example, work across boundaries becomes at least as important as work within teams. We contribute by developing an alternative set of assumptions better suited to the characteristics of large-scale agile software development. Based on this, we re-conceptualize agile in the large, emphasizing both the complex knowledge boundaries within the project itself, as well as the interactive complexity and tight coupling with technologies and processes outside the project.

• Rolland, Knut-Helge Ronæs; Mikkelsen, Vidar & Næss, Alexander (2016). Tailoring agile in the large: Experience and reflections from a large-scale agile software development project. Lecture Notes in Business Information Processing.  ISSN 1865-1348.  251, s 244- 251 . doi: 10.1007/978-3-319-33515-5_22 Show summary

  It is not surprising that agile methods are tailored or customized in various contexts and projects. However, there is little advice for practitioners for how to go about tailoring agile methods in large-scale projects. Henceforth, the aim of this experience report is to highlight some of the challenges with large-scale agile software development and especially how to deal with these challenges involves continuous tailoring of the agile method in use. In so doing, we report from a large-scale agile software development effort involving more than 120 participants in a Governmental organization and running for 3,5 years. The project consisted of three deliverables, partly developed in parallel after a delivery model based on Scrum. After a much troubled start related to scaling challenges and architecture complexity during the first deliverable, the project was turnaround and the second and third deliverables were portrayed fairly successful by both supplier and customer. From a practitioner’s perspective, we found that novel practices emerged through out the project that improved the way of working – especially across teams and stakeholders. Based on this, we describe some guidelines for tailoring agile in the large.

• Rolland, Knut-Helge Ronæs (2015). "Desperately" seeking research on agile requirements in the context of large-scale agile projects, In Maria Paasivaara (ed.),  XP '15 workshops Scientific Workshop Proceedings of the XP2015. Proceedings May 25th to May 29th, 2015.  Association for Computing Machinery (ACM).  ISBN 9781450334099.  Arikkel 5. Show summary

  In this paper, I propose an agenda for undertaking research on requirements engineering in the context of large-scale agile software development projects. In so doing, I draw from my own experience as a practitioner in large-scale agile software development projects, as well as a review of relevant literature. Based on this, the paper reflects on two central questions: what are the main challenges related to requirements in large-scale agile software development? And, what are the relevant themes for researching requirements in large-scale agile projects? The paper concludes by proposing some overall research questions for future research.

• Rolland, Knut-Helge Ronæs; Ghinea, Gheorghita & Grønli, Tor-Morten (2015). Ambidextrous Enterprise Architecting: Betting on the Future and Hacking Path-dependencies, In Jorg Becker; Jan vom Brocke & Marco de Marco (ed.),  Proceedings of ECIS 2015.  Association for Information Systems.  ISBN 978-3-00-050284-2.  Completed Research Papers. Paper 150.. Show summary

  Much existing research on IS and enterprise architecture focuses on suggesting different representa-tions describing a ‘target architecture’ for processes, information and information systems at different levels across the organization. Less emphasis has been put on the actual evolution of the current en-terprise architecture towards this envisioned ‘target architecture’. In this paper we look at enterprise architecture from a process perspective and explore how actual practices of architecting enfold and how they are mutually shaped by context. In doing so, we offer two contributions. First, we contribute empirically showing how enterprise architecting in practice is an ambidextrous activity focusing on both fixing the limitations of historically entrenched architectures and establishing new architecture by betting on what needs are going to give the most flexibility and value in the future. Secondly, we contribute by conceptualizing how enterprise architecture evolves over time, and propose the concepts of ‘architectural path-dependency’ and ‘enterprise architecting’. Architectural path-dependencies is the effect of existing architectures that become economically, technically and organizationally hard to change – at least in a radical manner. Enterprise architecting, on the other hand, is the intentional acts to circumvent path-dependencies and evolve towards an envisioned architecture. Henceforth, we argue that enterprise architecture transition is shaped by multiple architectural path-dependencies as well as various acts of enterprise architecting to establish new paths. The paper discusses theses con-cepts in relation to existing literature on software and enterprise architecture.

• Monteiro, Eric & Rolland, Knut-Helge Ronæs (2012). Trans-situated use of integrated information systems. European Journal of Information Systems.  ISSN 0960-085X.  21(6), s 608- 620 . doi: 10.1057/ejis.2012.8
• Hepsø, Vidar; Monteiro, Eric & Rolland, Knut Helge Ronæs (2009). Ecologies of e-Infrastructures. Journal of the AIS.  ISSN 1536-9323.  10(5), s 430- 446
• Rolland, Knut Helge Ronæs & Dingsøyr, Torgeir (2009). Competence in Transformiing the Norwegian Welfare Sector: A Case Study and Implications for Future E-Government Initiatives, In Vishanth Weerakkody; Marijn Janssen & Yogesh K. Dwivedi (ed.),  Handbook of Research on ICT-Enabled Transformational Government: A Global Perspective.  IGI Global.  ISBN 978-1-60566-390-6.  XIV.  s 258 - 270
• Ulven, Mette; Monteiro, Eric; Rolland, Knut Helge Ronæs & Hepsø, Vidar (2008). Kunnskapsnettverk på tvers: sårbar eller selvforsterkende ressurs?, I: Knut Holtan Sørensen; Helen Jøsok Gansmo; Vivian Anette Lagesen & Eva Amdahl (red.),  Faglighet og tverrfaglighet i den nye kunnskapsøkonomien.  Tapir Akademisk Forlag.  ISBN 978-82-519-2339-2.  6.  s 115 - 134
• Rolland, Knut Helge Ronæs & Monteiro, Eric (2007). When ‘Perfect’ Integration Leads to Increasing Risks: The Case of an Integrated Information System in a Global Company, In Ole Hanseth & Claudio Ciborra (ed.),  Risk, Complexity and ICT.  Edward Elgar Publishing.  ISBN 1845426614.  4.
• Rolland, Knut Helge Ronæs (2006). Achieving knowledge across borders: facilitating practices of triangulation, obliterating “digital junkyards”. Ethics and Information Technology.  ISSN 1388-1957.  8(3), s 143- 154
• Rolland, Knut Helge Ronæs; Hepsø, Vidar & Monteiro, Eric (2006). Conceptualizing common information spaces across heterogeneous contexts: mutable mobiles and side-effects of integration, In Pamela Hinds & David Martin (ed.),  CSCW 2006.  Association for Computing Machinery (ACM).  ISBN 1-58113-222-0.  6.  s 493 - 500 Show summary

  The design and conceptualization of Common Information Spaces (CIS) has long been recognized as an important research topic within CSCW. Informed by recent developments in Actor-Network Theory (ANT), this paper contributes to the conceptualization of CIS across heterogeneous contexts. In particular, the paper develops a dynamic perspective on CIS emphasizing how CIS is malleable, open and achieved in practice. Furthermore, we argue that large-scale CIS efforts inherently tend to re-produce fragmentation as an unintended consequence of integrating heterogeneous sources of information. Empirically, the research is grounded in extensive field work in a major international oil and gas company.

• Rolland, Knut Helge Ronæs (2004). ANT og Information Systems en epistemologisk forelskelse. Sosiologi i dag.  ISSN 0332-6330.  (Årg. 34, nr 2), s 69-86
• Monteiro, Eric & Rolland, Knut Helge Ronæs (2002). Balancing the local and the global in information infrastructure. The Information Society.  ISSN 0197-2243.  18(2)
• Monteiro, Eric & Rolland, Knut Helge Ronæs (2002). Balancing the local and the global in infrastructural information systems. The Information Society.  ISSN 0197-2243.  18(2), s 87- 100
• Shergur, J.; Brown, B.A.; Fedosseev, V.N.; Koester, U.; Kratz, K.L.; Walters, W.B.; Hjorth-Jensen, Morten; Hoff, Per; Mach, Hendryk; Nilsson, T. & Rolland, Knut-Helge Ronæs (2002). Beta decay studies of 135-137 Sn using selective resonance laser ionization techniques. Physical Review C. Nuclear Physics.  ISSN 0556-2813.  65, s 034313

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• Hustad, Eli; Munkvold, B.E.; Rolland, Knut-Helge Ronæs & Flak, L.S. (ed.) (2005). Proceedings of the 28th Information Systems Research Seminar in Scandinavia. Agder University College.  ISBN 82-7117-554-8.  837 s.
• Rolland, Knut Helge Ronæs (ed.) (2004). NOKOBIT 2004 - The 11th Norwegian Conference on Information Systems. NTNU-trykk.  249 s.

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• Pettersen, Lene G. Braathen & Rolland, Knut-Helge Ronæs (2018). Diffus forståelse av «digitalisering». Dagens næringsliv.  ISSN 0803-9372. Show summary

  Faren er overhengende stor for at svært mye tid, ressurser og skattepenger kastes ut av vinduet dersom vi ikke har en bedre forståelse for digitaliseringsbegrepet i en tid der mange er inspirert av flyplasslitteratur, tenketanker og fancy buzz-ord med lite empirisk belegg, skriver artikkelforfatterne.

• Rolland, Knut-Helge Ronæs; Kaasbøll, Jens Johan; Karlsen, Anniken Th; Eikebrokk, Tom Roar & Netteland, Grete (red.) (2018). Proceedings from the annual NOKOBIT (&UDIT) Conference held at Svalbard the 18th-20th of September 2018. NOKOBIT - Norsk konferanse for organisasjoners bruk av informasjonsteknologi. 1. Show summary

  Det digitale tidsskriftet OJS publiserer artikler fra NOKOBIT (Norsk Konferanse om Organisasjoners Bruk av IT), som er en etablert nasjonal konferanse for formidling av forskningsresultater rundt informasjonsteknologi i en organisatorisk sammenheng. Dette nummeret inneholder 16 fagfellevurderte artikler samt 2 korte artikler. Artiklene ble presentert på NOKOBIT på Svalbard 19.-20. september 2018. Vi mottok i utgangspunktet 22 innsendte bidrag, og etter fagfellevurdering ble 16 artikler valg ut til publisering i dette tidsskriftet. Redaksjonskomité for tidsskriftet i 2018, har bestått av: • Knut Helge Rolland, Universitetet i Oslo • Jens Kaasbøll, Universitetet i Oslo • Anniken Karlsen, NTNU • Tom Roar Eikebrokk, Universitetet i Agder • Grete Netteland, Høgskulen på Vestlandet

• Rolland, Knut-Helge Ronæs (2017). Coordination in the Large: A research design. Show summary

  The public sector is facing a massive digitalization process in order to provide faster and more automated services to the public. Several new projects in this sector are developing software using agile methodologies. There is, however, a lack of empirical research on how these methods are used in practice, how they are adapted to these complex and large settings, and how the projects achieves good coordination. In this paper we outline our initial research proposal to study a large-scale agile development program in the public sector. Our primary focus is to make sure the research is grounded in the reality of the practitioners and so we seek to follow an engaged scholarship model in order to make our research relevant as well as rigorous.

• Rolland, Knut-Helge Ronæs (2017). Problematizing Agile in the Large: New Directions for Research and Practice.
• Rolland, Knut-Helge Ronæs (2017). The Negotiation of Information Infrastructure Evolution: A Research Design.
• Rolland, Knut-Helge Ronæs (2017). Tilpasning av smidig metode i et stor-skala prosjekt.
• Rolland, Knut-Helge Ronæs; Netteland, Grete; Kaasbøll, Jens Johan; Karlsen, Anniken Th & Eikebrokk, Tom Roar (red.) (2017). Proceedings from the annual NOKOBIT (&UDIT) conference held in Oslo the 27th-29th of November 2017. NOKOBIT - Norsk konferanse for organisasjoners bruk av informasjonsteknologi. 1. Show summary

  NOKOBIT (Norsk Konferanse om Organisasjoners Bruk av IT) er en etablert nasjonal konferanse for formidling av forskningsresultater rundt informasjonsteknologi i en organisatorisk sammenheng. Proceedings inneholder 18 fagfellevurderte artikler som ble presentert på NOKOBIT i Oslo 27.-29. november 2017. Vi mottok i utgangspunktet 24 innsendte bidrag, og etter fagfellevurdering ble 18 artikler valg ut til publisering i dette tidsskriftet. Nummeret inneholder også 6 av artiklene som ble presentert på UDIT, en samlokalisert konferanse om Utdanning og Didaktikk i IT-fag. Samlet mottok UDIT 17 bidrag og publiserer 11. Disse bidragene ble fagfellevurdert av en egen programkomite for UDIT. UDIT har også denne gangen 3 korte praksisbidrag som ikke har vært gjennom fagfellevurdering, men som har blitt godkjent av redaksjonskomité. Øvrige bidrag på UDIT ble publisert i tidsskriftet til NIK. NOKOBIT’s redaksjonskomité ønsker å gi en spesiell takk til den lokale arrangementskomiteen ved Westerdals Oslo ACT: Siri Fagernes, Tor-Morten Grønli, Knut H. Rolland og Wanda Presthus. Samt Andreas Biørn-Hansen, som har bidratt sterkt med tilrettelegging av websider og annet praktisk håndverk. Redaksjonskomité for tidsskriftet i 2017, har bestått av • Knut Helge Rolland, Universitetet i Oslo • Grete Netteland, Høgskolen i Sogn og Fjordane • Jens Kaasbøll, Universitetet i Oslo • Anniken Karlsen, NTNU • Tom Roar Eikebrokk, Universitetet i Agder

• Dingsøyr, Torgeir & Rolland, Knut-Helge Ronæs (2016). Samhandling - seminar for direktoratet for eHelse med funn fra Agile 2.0.
• Rolland, Knut-Helge Ronæs (2016). Hva er viktigst: Samhandling i team eller på tvers av team.
• Rolland, Knut-Helge Ronæs (2016). Problematizing Agile in the Large: Alternative assumptions for large-scale agile software development.
• Rolland, Knut-Helge Ronæs (2016). Scaling Across Knowledge Boundaries: A Case Study Of A Large-Scale Agile Software Development Project.
• Rolland, Knut-Helge Ronæs (2016). Skalering av smidige prosjekter med fokus på prosjektledelsesutfordringer.
• Rolland, Knut-Helge Ronæs (2016). Skalering av smidige prosjekter: Hva sier forskning på området.
• Rolland, Knut-Helge Ronæs (2016). Tailoring Agile in the Large: Experience and Reflections from a Large-scale Agile Software Development Project.
• Rolland, Knut-Helge Ronæs & Næss, Alexander (2016). The Large-Scale Agile Customer: Distributed Boundary Spanning.
• Sindre, Guttorm; Eikebrokk, Tom Roar; Karlsen, Anniken Th; Kaasbøll, Jens Johan; Netteland, Grete; Opdahl, Andreas Lothe & Rolland, Knut-Helge Ronæs (red.) (2016). NOKOBIT - Norsk konferanse for organisasjoners bruk av informasjonsteknologi, Proceedings fra NOKOBIT 2016, Bergen, 29.-30. november 2016. NOKOBIT - Norsk konferanse for organisasjoners bruk av informasjonsteknologi. 1.
• Dingsøyr, Torgeir & Rolland, Knut-Helge Ronæs (2015). Managing Large-Scale Agile Development Projects: Findings from two exploratory case studies. Show summary

  Agile methods have become the norm for small and co-located development projects in many countries. The benefits of these methods have inspired use also in other settings such as large-scale development projects. In this presentation, we will present ongoing work from two exploratory case studies of development projects with more than four development teams over several years. Is advice in agile methods sufficient for coordinating teams and for scaling large projects? In our presentation, we discuss some possible limitations of current knowledge and practice based on smaller projects and teams as a grounding for coordinating across teams and for scaling large projects.

• Rolland, Knut-Helge Ronæs (2015). Communities of practice’ in large-scale agile.
• Rolland, Knut-Helge Ronæs (2015). «Funksjonelle arkitekter – kost eller nytte?».
• Rolland, Knut-Helge Ronæs (2015). Theorizing Information Infrastructure Evolution.
• Rolland, Knut-Helge Ronæs (2015). Tilpasning av smidige metoder til nye kontekster.
• Rolland, Knut-Helge Ronæs & Dingsøyr, Torgeir (2015). Stor-skala agile prosjekter: Hvorfor er stor-skala agile prosjekter annerledes og mer komplekse enn ’vanlige’ prosjekter?.
• Rolland, Knut-Helge Ronæs (2014). THE TEMPORALITY OF FAILURE AND SUCCESS IN INFORMATION INFRASTRUCTURE EVOLUTION.
• Rolland, Knut-Helge Ronæs & Aanestad, Margunn (2014). Growing platform-based enterprise systems through ‘modular’ and ‘architectural’ acts of customizing: a case study.
• Rolland, Knut Helge Ronæs (2006). Improvisasjon og Kunnskapsledelse.
• Rolland, Knut Helge Ronæs & Dingsøyr, Torgeir (2006). The Issue of Competence in Transforming the Norwegian Welfare Sector: Some implications for future e-government initiatives. Show summary

  In this paper we argue that e-government initiatives need to take the competence involved in producing high-quality services for citizens into account. We draw on insights from a Pilot project in a Norwegian municipal aiming at radically re-structuring the Norwegian welfare sector and show how the competence to provide high-quality services rely on the collective achievement of individuals’ knowing-in-practice when dealing with particular cases and situations. Furthermore, we show how competence in terms of ‘processes of knowing’ is intrinsically related to organization structure and existing information systems (IS). Transforming the Norwegian Welfare Sector then, involves transforming a socio-technical network of heterogeneous elements, where existing processes of knowing plays an important role. Based on this, we then discuss some implications for implementing e-government in local municipals, and in particular e-government initiatives that aim at introducing all-embracing integrated IT-solutions across organizational and geographical borders. The paper concludes by sketching some implications for future research on e-government.

• Dingsøyr, Torgeir; Rolland, Knut Helge Ronæs & Jaccheri, Letizia (2004). The Benefits and Limitations of Knowledge Management in Global Software Development.
• Rolland, Knut Helge Ronæs (2004). God tjener, farlig herre � Hvis informasjonsteknologien svikter, hva da?.
• Rolland, Knut Helge Ronæs (2004). Knowledge Management as an enabler for organizational integration in the public sector.
• Rolland, Knut Helge Ronæs (2004). Travelling Risks: On the Reflexive Dynamics of Global IT Infrastructures.
• Rolland, Knut-Helge Ronæs (2003). Reinventing Information Infrastucture in Situated Practices in Use: An Interpretive Case Study of Information Technology and Work Transformation in a Global Company.
• Rolland, Knut-Helge Ronæs & Aanestad, Margunn (2003). The Techno-Political Dynamics of Information Infrastructure Development.
• Rolland, Knut-Helge Ronæs; Aanestad, Margunn & Nielsen, Petter (2003). Desperately seeking new theories? Setting new technologies and issues on the agenda.
• Østerlie, Thomas & Rolland, Knut Helge Ronæs (2003). Unveiling distributed organizing in open source development: The practices of using, aligning, and wedging.
• Rolland, Knut Helge Ronæs & Monteiro, Eric (2000). Preserving local variation in infrastructural information systems.
• Rolland, Knut-Helge Ronæs & Herstad, Jo (2000). The Critical Case in Information Systems Research.
• Rolland, Knut-Helge Ronæs & Monteiro, Eric (2000). Preserving Local Variations in Infrastructural Information Systems.
• Braa, Kristin & Rolland, Knut-Helge Ronæs (2000). Horizontal Information Systems: Emergent Trends and Perspectives.
• Rolland, Knut-Helge Ronæs (2000). Challenging the installed base.
• Rolland, Knut-Helge Ronæs (2000). IT og Organisasjon.
• Rolland, Knut-Helge Ronæs (2000). Kvalitative forskningsmetoder.
• Rolland, Knut-Helge Ronæs (1999). Information Infrastructure Transition: Challenges with Implementing Standardised Checklists. Show summary

  Implementing an information infrastructure is challenging due to the installed-base of various information systems and technologies embedded in a social and organisational context. In overcoming these challenges organisations are often planning to implement uniform information infrastructures: common standards, common databases, common work-processes, and common applications. However, in order to align the uniform design with a heterogeneous environment, the uniform design is pragmatically adjusted and changed. This is illustrated by a case study of a maritime classification society in Norway. According to the uniform design, standardised versions of checklists were planned to be included in a new information infrastructure called NAUTICUS.A temporary solution with non-standardised checklists was implemented due to the installed-base of paper-based checklists, local work-practices, and difficulties with adapting the uniform design.

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