Ole Hanseth

• Iden, Jon; Bygstad, Bendik; Hanseth, Ole & Nielsen, Stein Albert (2026). Samskaping blant konkurrenter i digitale økosystemer. En historisk analyse av norsk betalingsformidling. Beta – Scandinavian Journal of Business Research. ISSN 0801-3322. 40(1), p. 1–21. doi: 10.18261/beta.40.1.2. Full text in Research Archive Show summary

  Denne artikkelen analyserer hvordan de norske bankene, som er konkurrenter, i perioden fra 1960 til i dag lyktes i å samskape et velfungerende og brukervennlig digitalt økosystem for betalingsformidling. De digitale betalingsformidlingstjenestene har gitt Norge som samfunn store ressursbesparelser, bankene reduserte kostnader, og kundene effektive betalingstjenester. Studien bygger på skriftlige kilder og samtaler med nøkkelinformanter, med samskaping som analytiske ramme. Artikkelen gir for første gang en helhetlig framstilling av utviklingen av det norske betalingsformidlingssystemet. Den historiske analysen viser at suksessen kan tilskrives to forhold: for det første banksektorens vilje og evne til å samskape over tid, og for det andre en kontinuerlig og gradvis teknologisk utvikling av et omfattende digitalt økosystem. Artikkelens teoretiske bidrag er at vellykket samskaping blant konkurrenter i digitale økosystemer er resultatet av et komplekst samspill av strategisk og målrettet verdiskaping, brukerorientert innovasjon og teknologisk skalering gjennom digitale plattformer.

• Sahay, Sundeep; Mishra, Amit; Kattuman, Paul; Hanseth, Ole & Sanap, Vidya (2025). Complex Systems and Public Health Information Systems Insights from India’s National Health Information Architecture. Economic and Political Weekly. ISSN 0012-9976. 60(47), p. 36–41. doi: 10.71279/epw.v60i47.41130. Full text in Research Archive
• Øvrelid, Egil; Bygstad, Bendik & Hanseth, Ole (2025). Making Sense of Discursive Formations and Program Shifts in Large-Scale Digital Infrastructures. Journal of the AIS. 26(1), p. 95–127. doi: 10.17705/1jais.00899. Full text in Research Archive
• Aanestad, Margunn; Hanseth, Ole; Monteiro, Eric; Niemimaa, Marko Ilmari & Ribes, David (2024). From Methodological Symmetry to Gaia: Latour’s Legacy and Untapped Potential for IS Research. Journal of the AIS. 25(2), p. 182–195. doi: 10.17705/1jais.00881. Full text in Research Archive Show summary

  A defining concern for information systems (IS) is how to theorize its primary object of study, the digital artifact. Historically, approaches in IS have oscillated between technological determinist and social determinist ones. Bruno Latour’s works contributed to recalibrating a more symmetrical treatment of the two, and he played a distinctive role in stimulating the evolution of empirically committed, process-oriented theorizing in the IS field. We commemorate Latour’s work by revisiting his early influence on IS research and discuss some of the direct and indirect influences on contemporary IS, such as infrastructure studies and sociomateriality. With the interest in agentic technologies via AI, Latour’s perspectives on technological agency are more relevant than ever. In addition, we explore ideas that are relevant to IS but have yet to be taken up, thus representing untapped theoretical and methodological potential for future IS research—for example, approaching data as circulating reference or how his work could contribute to sustainability discussions in IS.

• Iden, Jon; Bygstad, Bendik; Hanseth, Ole & Nielsen, Stein Albert (2023). Hvordan fikk Norge et betalingsformidlingssystem i verdensklasse? En historisk analyse av samarbeidende digitale økosystemer i banksektoren. NIKT: Norsk IKT-konferanse for forskning og utdanning. ISSN 1892-0713. Full text in Research Archive
• Ranjbar, Arian; Ravn, Jesper; Rønningen, Erland & Hanseth, Ole (2023). Enabling Clinical Trials of Artificial Intelligence: Infrastructure for Heart Failure Predictions. Studies in Health Technology and Informatics. ISSN 0926-9630. 302, p. 177–181. doi: 10.3233/SHTI230098. Full text in Research Archive
• Hanseth, Ole (2022). When Stars Align. The Interactions and Transformations of e-Health Infrastructure Regimes. Historical Social Research. ISSN 0172-6404. 47(3), p. 40–80. doi: 10.12759/hsr.47.2022.26. Full text in Research Archive
• Hanseth, Ole & Modol, Joan Rodon (2021). The dynamics of architecture-governance configurations: An assemblage theory approach. Journal of the AIS. 22(1), p. 130–155. doi: 10.17705/1jais.00656. Full text in Research Archive
• Hydle, Katja Maria; Hanseth, Ole; Aanestad, Margunn & Aas, Tor Helge (2021). Digital Transformation through Collaborative Platformization: A Study of Incumbent-Entrepreneur Relations. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS). ISSN 1530-1605. p. 5831–5840. doi: 10.24251/HICSS.2021.707. Full text in Research Archive
• Mørk, Bjørn Erik; Masovic, Jasmina; Greig, Gail; Nicolini, Davide & Hanseth, Ole (2018). Contradictions as Opportunities for Innovation in the Case of TAVI. In Hoholm, Thomas; Rocca, Antonella La & Aanestad, Margunn (Ed.), Controversies in Healthcare Innovation. Service, Technology and Organization. Palgrave Macmillan. ISSN 9781137557797. p. 75–106. doi: 10.1057/978-1-137-55780-3_4. Full text in Research Archive
• Nicolini, Davide; Mørk, Bjørn Erik; Masovic, Jasmina & Hanseth, Ole (2018). The changing nature of expertise: insights from the case of TAVI. Studies in Continuing Education. ISSN 0158-037X. 40(3), p. 306–322. doi: 10.1080/0158037X.2018.1463212. Full text in Research Archive Show summary

  In this paper, we interrogate the current views on medical expertise, and expertise more in general, by building upon the study of an innovative medical procedure called transcatheter aortic valve implantation (TAVI). We find that phenomena like TAVI require that we modify our traditional views of expertise to acknowledge its social, material and distributed nature. We also find that in the case of TAVI expertise feeds upon the broad circuits of knowledge created by the combination of professional relationships, social ties and, increasingly, economic interests. Becoming and remaining an expert implies not only being socialised in a local regime of activity but increasingly also participating in, learning to navigate, and exploiting alternative and potentially competing circuits of knowledge, which may be controlled by private companies. The case of TAVI helps us to appreciate expertise as a translocal and connected phenomenon and foreground some of the implications of the emergence of proprietary circuits of knowledge.

• Nicolini, Davide; Mørk, Bjørn Erik; Masovic, Jasmina & Hanseth, Ole (2017). Expertise as trans-situated: the case of TAVI. In Sandberg, Jörgen; Rouleau, Linda; Langley, Ann & Tsoukas, Haridimos (Ed.), Skillful performance : enacting capabilities, knowledge, competence, and expertise in organizations. Oxford University Press. ISSN 9780198806639. p. 27–49. doi: 10.1093/oso/9780198806639.003.0002. Full text in Research Archive
• Øvrelid, Egil; Bygstad, Bendik & Hanseth, Ole (2017). DISCURSIVE FORMATIONS AND SHIFTING STRATEGIES IN E-HEALTH PROGRAMMES. In Ramos, Isabel; Tuunainen, Virpi Kristiina & Krcmar, Helmut (Ed.), The 25th European Conference on Information Systems (ECIS). Association for Information Systems (AIS). ISSN 9789892076553. p. 873–886. Full text in Research Archive
• Bygstad, Bendik; Hanseth, Ole; Siebenherz, Anette & Øvrelid, Egil (2017). Process Innovation Meets Digital Infrastructure in a High-Tech Hospital. In Ramos, Isabel; Tuunainen, Virpi Kristiina & Krcmar, Helmut (Ed.), The 25th European Conference on Information Systems (ECIS). Association for Information Systems (AIS). ISSN 9789892076553. p. 801–814. Full text in Research Archive Show summary

  Digitalisation is usually about process innovation with the use of IT, i.e. automating or informating organisational processes. However, redesigned processes are often misaligned with the underlying digital infrastructure. For instance, improving patient logistics with the help of IT is a key aim for current e-health initiatives, but has proven to be quite challenging in practice, and is sparsely dealt with in the literature. Our research question is, how can a process innovation initiative successfully interact with an underlying digital infrastructure? Our empirical evidence is an in-depth case study at a new high-tech hospital in Norway. Building on a proposed framework of interaction between process innovation and digital infrastructure, we identify and analyse two governance and two architectural mechanisms. Theoretically, we contribute to the digital infrastructure research by proposing a configuration for successful process innovation, in a complex e-health context. For practitioners, we show that lightweight IT can serve as a mediating technology in the configuration.

• Aanestad, Margunn; Grisot, Miria; Hanseth, Ole & Vassilakopoulou, Polyxeni (2017). Information Infrastructures for eHealth. In Aanestad, Margunn; Grisot, Miria; Hanseth, Ole & Vassilakopoulou, Polyxeni (Ed.), Information Infrastructures within European Health Care: Working with the Installed Base. Springer. ISSN 9783319510187. p. 11–23. doi: 10.1007/978-3-319-51020-0_2. Full text in Research Archive Show summary

  The book aims to be a resource for those interested in planning and implementing large-scale information infrastructures for novel electronic services in health care. The focus of this book is on the pivotal role of the installed base (i.e. the already existing elements of an infrastructure) for ensuing infrastructural development. The book presents rich empirical cases on the design, development and implementation of core infrastructural components (e-prescription and public patient-oriented web platforms) in different national settings across Europe. Therefore, this is a book in which theoretical insights and practical experiences are tightly connected. Contributions have been sourced from a network of academics that have been working on the topic for years, and who have previously collaborated and shared a common understanding of the challenges entailed in expanding information infrastructures within healthcare. The book aims to become a reference for those seeking theoretical and empirical insights for conceptualizing and steering the evolution of information infrastructures in healthcare. The two types of systems (e-prescription and public patient-oriented web platforms) have been selected because they are widespread across Europe, because they invite comparisons, and because they are exemplary of two different types of aims. E-prescription initiatives are usually seen as opportunities to improve healthcare delivery by systematic and not dramatic change. Public patient-oriented web platforms are seen as opportunities to pursue wider and more radical innovation. This book targets researchers, practitioners and students who would benefit from a book providing a comprehensive view to contemporary approaches for the design and deployment of large-scale, inter-organizational systems within healthcare.

• Aanestad, Margunn; Grisot, Miria; Hanseth, Ole & Vassilakopoulou, Polyxeni (2017). Information Infrastructures and the Challenge of the Installed Base. In Aanestad, Margunn; Grisot, Miria; Hanseth, Ole & Vassilakopoulou, Polyxeni (Ed.), Information Infrastructures within European Health Care: Working with the Installed Base. Springer. ISSN 9783319510187. p. 25–33. doi: 10.1007/978-3-319-51020-0_3. Full text in Research Archive Show summary

  The book aims to be a resource for those interested in planning and implementing large-scale information infrastructures for novel electronic services in health care. The focus of this book is on the pivotal role of the installed base (i.e. the already existing elements of an infrastructure) for ensuing infrastructural development. The book presents rich empirical cases on the design, development and implementation of core infrastructural components (e-prescription and public patient-oriented web platforms) in different national settings across Europe. Therefore, this is a book in which theoretical insights and practical experiences are tightly connected. Contributions have been sourced from a network of academics that have been working on the topic for years, and who have previously collaborated and shared a common understanding of the challenges entailed in expanding information infrastructures within healthcare. The book aims to become a reference for those seeking theoretical and empirical insights for conceptualizing and steering the evolution of information infrastructures in healthcare. The two types of systems (e-prescription and public patient-oriented web platforms) have been selected because they are widespread across Europe, because they invite comparisons, and because they are exemplary of two different types of aims. E-prescription initiatives are usually seen as opportunities to improve healthcare delivery by systematic and not dramatic change. Public patient-oriented web platforms are seen as opportunities to pursue wider and more radical innovation. This book targets researchers, practitioners and students who would benefit from a book providing a comprehensive view to contemporary approaches for the design and deployment of large-scale, inter-organizational systems within healthcare.

• Aanestad, Margunn; Grisot, Miria; Hanseth, Ole & Vassilakopoulou, Polyxeni (2017). Strategies for Building eHealth Infrastructures. In Aanestad, Margunn; Grisot, Miria; Hanseth, Ole & Vassilakopoulou, Polyxeni (Ed.), Information Infrastructures within European Health Care: Working with the Installed Base. Springer. ISSN 9783319510187. p. 35–51. doi: 10.1007/978-3-319-51020-0_4. Full text in Research Archive Show summary

  The book aims to be a resource for those interested in planning and implementing large-scale information infrastructures for novel electronic services in health care. The focus of this book is on the pivotal role of the installed base (i.e. the already existing elements of an infrastructure) for ensuing infrastructural development. The book presents rich empirical cases on the design, development and implementation of core infrastructural components (e-prescription and public patient-oriented web platforms) in different national settings across Europe. Therefore, this is a book in which theoretical insights and practical experiences are tightly connected. Contributions have been sourced from a network of academics that have been working on the topic for years, and who have previously collaborated and shared a common understanding of the challenges entailed in expanding information infrastructures within healthcare. The book aims to become a reference for those seeking theoretical and empirical insights for conceptualizing and steering the evolution of information infrastructures in healthcare. The two types of systems (e-prescription and public patient-oriented web platforms) have been selected because they are widespread across Europe, because they invite comparisons, and because they are exemplary of two different types of aims. E-prescription initiatives are usually seen as opportunities to improve healthcare delivery by systematic and not dramatic change. Public patient-oriented web platforms are seen as opportunities to pursue wider and more radical innovation. This book targets researchers, practitioners and students who would benefit from a book providing a comprehensive view to contemporary approaches for the design and deployment of large-scale, inter-organizational systems within healthcare.

• Bygstad, Bendik & Hanseth, Ole (2016). Governing e-Health Infrastructures: Dealing with Tensions, ICIS 2016 PROCEEDINGS : Thirty Seventh International Conference on Information Systems. Dublin 2016. Association for Information Systems (AIS). ISSN 9780996683135. Full text in Research Archive Show summary

  In this paper we investigate tensions in large e-health infrastructure programs. Currently, there is a gap between the high expectations to e-health and the fragmented status of IT services. In response to this situation the health authorities in many countries has called for a strategy of central IT governance and enterprise architecture, but many large programs experience tensions. Our research question is, how can we understand and manage the tensions of large-scale programs in e-health? The empirical evidence is a multilevel study of a national e-health Norway initiative, at three levels; national, regional and project. We find that the governance-architecture approach is not effective in balancing the tensions of e-health infrastructures. Our proposed solution is to differentiate between stable and unstable elements of the infrastructure; the stable elements can, and should, be managed top-down, while the unstable elements should be subject to local innovation and decentralised governance.

• Øvrelid, Egil; Bygstad, Bendik & Hanseth, Ole (2016). Establishing spaces of interplay: the role of discourse in the growth of information infrastructures. IADIS International Journal on Computer Science and Information System. 11(2), p. 31–45. Full text in Research Archive
• Hanseth, Ole & Bygstad, Bendik (2015). Flexible generification: ICT standardization strategies and service innovation in health care. European Journal of Information Systems. ISSN 0960-085X. 24(6), p. 645–663. doi: 10.1057/ejis.2015.1. Full text in Research Archive
• Eaton, Benjamin David; Hallingby, Hanne Kristine; Nesse, Per Jonny & Hanseth, Ole (2014). Achieving payoffs from an industry cloud ecosystem at BankId. MIS Quarterly Executive. ISSN 1540-1960. 13(4), p. 223–235. Full text in Research Archive
• Grisot, Miria; Hanseth, Ole & Thorseng, Anne Asmyr (2014). Innovation of, in, on infrastructures: Articulating the role of architecture in information infrastructure evolution. Journal of the AIS. 15(4), p. 197–219. doi: 10.17705/1jais.00357. Full text in Research Archive
• Monteiro, Eric; Pollock, Neil; Hanseth, Ole & Williams, Robin (2013). From artefacts to infrastructure. Computer Supported Cooperative Work (CSCW). ISSN 0925-9724. 22(4-6), p. 575–607. doi: 10.1007/s10606-012-9167-1. Full text in Research Archive Show summary

  In their initial articulation of the direction of the CSCW field, scholars advanced an open-ended agenda. This continuing commitment to open-ness to different contexts and approaches is not, however, reflected in the contents of the major CSCW outlets. The field appears to privilege particular forms of cooperative work. We find many examples of what could be described as ‘localist studies’, restricted to particular settings and timeframes. This focus on the ‘here and now’ is particularly problematic when one considers the kinds of large-scale, integrated and interconnected workplace information technologies—or what we are calling Information Infrastructures—increasingly found within and across organisations today. CSCW appears unable (or unwilling) to grapple with these technologies—which were at the outset envisaged as falling within the scope of the field. Our paper hopes to facilitate greater CSCW attention to Information Infrastructures through offering a re-conceptualisation of the role and nature of ‘design’. Design within an Information Infrastructures perspective needs to accommodate non-local constraints. We discuss two such forms of constraint: standardisation (how local fitting entails unfitting at other sites) and embeddedness (the entanglement of one technology with other apparently unrelated ones). We illustrate these themes through introducing case material drawn on from a number of previous studies.

• Hanseth, Ole & Nielsen, Petter (2013). Infrastructural Innovation: Flexibility, Generativity and the Mobile Internet. International Journal of IT Standards and Standardization Research. ISSN 1539-3062. 11(1), p. 27–45. doi: 10.4018/jitsr.2013010102. Full text in Research Archive
• Hanseth, Ole & Bygstad, Bendik (2012). ICT ARCHITECTURE AND PROJECT RISK IN INTER-ORGANIZATIONAL SETTINGS, Proceedings of the 20th European Conference on Information Systems : ECIS 2012 : June 10-13, 2012, Barcelona. Association for Information Systems (AIS). ISSN 9788488971548. Full text in Research Archive
• Hanseth, Ole; Bygstad, Bendik; Ellingsen, Gunnar; Johannessen, Liv Karen & Larsen, Eli (2012). ICT Standardization Strategies and Service Innovation in Health Care. In George, Joey, F. (Eds.), Proceedings of the International Conference on Information Systems, ICIS 2012. Association for Information Systems (AIS). ISSN 9780615718439. Full text in Research Archive
• Bygstad, Bendik & Hanseth, Ole (2011). Complexity and Risk in Health Information Infrastructures. An Options Analysis. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS). ISSN 1530-1605. doi: 10.1109/HICSS.2011.121. Full text in Research Archive Show summary

  Managing the development and implementation of large health information infrastructures has proved to be quite difficult in many countries. The root of the problem is managing complexity in unstable environments. In this study we investigate a large case in Norway, an ePrescription project, using a real option analysis. We offer three conclusions. First, the real option analysis is a valuable tool for analyzing not only risk in IT projects, but also for understanding the complexity issues of large health infrastructures. Second, we find that in large public health IT projects, the pressures for increased complexity are quite strong, particularly when it comes to including more stakeholders in the solutions. These pressures are well-intended, but results in choosing the options that increase the risks of the projects. Third, in such projects the forces fighting for the options of lower complexity are hard to see, and have difficulties in voicing their opinion.

• Bygstad, Bendik & Hanseth, Ole (2010). IT Governance through Regulatory Modalities. Health Care Information Infrastructure and the “Blue Fox” Project. Lecture Notes in Business Information Processing. ISSN 1865-1348. 60, p. 50–63. doi: 10.1007/978-3-642-14874-3_4. Full text in Research Archive
• Hanseth, Ole (2010). From Systems and Tools to Networks and Infrastructures - from Design to Cultivation: Towards a design Theory of Information Infrastructures. In Holmstrøm, Jonny (Eds.), Industrial Informatics design, Use and Innovation. IGI Global. ISSN 9781615206926. p. 122–156. Full text in Research Archive
• Hanseth, Ole & Lyytinen, K (2010). Design theory for dynamic complexity in information infrastructures: the case of building internet. Journal of Information Technology. ISSN 0268-3962. 25(1), p. 1–19. doi: 10.1057/jit.2009.19. Full text in Research Archive
• Hanseth, Ole & Ciborra, Claudio (2009). From Tool to Gestell: Agendas for Managing the Information Infrastructure. In Avgerou, Chrisanthi (Eds.), Bricolage, Care and Information Claudio Ciborra's Legacy in Information Systems Research. Palgrave Macmillan. ISSN 9780230220737. p. 160–190. Full text in Research Archive
• Mørk, Bjørn Erik; Aanestad, Margunn; Hanseth, Ole & Grisot, Miria (2008). Conflicting Epistemic Cultures and Obstacles for Learning across Communities of Practice. Knowledge and Process Management. ISSN 1092-4604. 15(1), p. 12–23. doi: 10.1002/kpm.295. Full text in Research Archive
• Hlomstrøm, Jonny; Rönnbeck, Lars & Hanseth, Ole (2007). IT-adaptation challenges in the process industry: an exploratory case study. Industrial management & data systems. ISSN 0263-5577. 107(9), p. 1276–1289. doi: 10.1108/02635570710833965. Full text in Research Archive
• Hanseth, Ole; Jacucci, Edoardo; Grisot, Miria & Aanestad, Margunn (2007). Reflexive integration in the development and implementation of an Electronic Patient Record system. In Hanseth, Ole & Ciborra, Claudio (Ed.), Risk, Complexity and ICT. Edward Elgar Publishing. ISSN 9781845426613. p. 118–135. Full text in Research Archive
• Blechar, Jennifer & Hanseth, Ole (2007). From risk management to 'organized irresponsibility'? Risks and risk management in the mobile telecom sector. In Hanseth, Ole & Ciborra, Claudio (Ed.), Risk, Complexity and ICT. Edward Elgar Publishing. ISSN 9781845426613. p. 136–153. Full text in Research Archive
• Hanseth, Ole (2007). Introduction: integration-complexity-risk - the making of information systems out-of-control. In Hanseth, Ole & Ciborra, Claudio (Ed.), Risk, Complexity and ICT. Edward Elgar Publishing. ISSN 9781845426613. p. 1–20. Full text in Research Archive
• Hanseth, Ole (2007). Complexity and risk. In Hanseth, Ole & Ciborra, Claudio (Ed.), Risk, Complexity and ICT. Edward Elgar Publishing. ISSN 9781845426613. p. 75–93. Full text in Research Archive
• Braa, Jørn; Hanseth, Ole; Heywood, A; Mohammed, Woinshet Abdella & Shaw, Vincent (2007). Developing health information systems in developing countries: The flexible standards strategy. MIS Quarterly. ISSN 0276-7783. 31. Full text in Research Archive
• Hanseth, Ole; Jacucci, Edoardo; Grisot, Miria & Aanestad, Margunn (2006). Reflexive standardization: Side effects and complexity in standard making. MIS Quarterly. ISSN 0276-7783. 30, p. 563–581. Full text in Research Archive
• Kristoffersen, Steinar; Nielsen, Petter; Blechar, Jennifer & Hanseth, Ole (2005). ‘Ordinary Innovation' of Mobile Services. In Sørensen, Carsten; Yoo, Youngjin & DeGross, Janice (Ed.), Designing Ubiquitous Information Environments: Socio-Technical Issues and Challenges. Springer Publishing Company. ISSN 9780387275604. p. 305–320. Full text in Research Archive
• Braa, Jørn; Hanseth, Ole & Mohammed, Woinshet Abdella (2005). Flexible standards. In Sherif, Mostafa Hashem & Egyedi, Tineke M. (Ed.), Standardization and innovation in information technology. IEEE (Institute of Electrical and Electronics Engineers). ISSN 9780780394704. p. 41–54. Full text in Research Archive
• Skogseid, Ingjerd & Hanseth, Ole (2005). Local actors build broadband infrastructure. In Bartman, Dieter; Rajola, Frederico; Kallinikos, Jannis; Avison, David; Winter, Robert; Ein-Dor, Philip; Becker, Jörg; Bodendorf, Freimut & Weinhardt, Christof (Ed.), Information systems in rapid changing Economy, Proceedings of the 13th European Conference on Informations Systems. Institute for Management of Informations Systems, University of Regensburg. ISSN 9783937195094. Full text in Research Archive
• Hanseth, Ole (2004). Knowledge as infrastructure. In Avgerou, Chrisanti; Ciborra, Claudio & Land, Frank (Ed.), The Social Study of Information and Communication Technology. Innovation, Actors and Contexts. Oxford University Press. ISSN 9780199253562. p. 103–118. Full text in Research Archive
• Hanseth, Ole & Aanestad, Margunn (2003). Bootstrapping Networks, Communities and Infrastructures. On the Evolution of ICT Solutions in Healthcare. Methods of Information in Medicine. ISSN 0026-1270. 42(4), p. 385–391. Full text in Research Archive
• Hanseth, Ole; Ciborra, Claudio & Braa, Kristin (2001). The Control Devolution. ERP and the Side-effects of Globalization. Data Base for Advances in Information Systems. ISSN 1532-0936. 12(4), p. 34–46. Full text in Research Archive
• Hanseth, Ole & Lundberg, Nina (2001). Designing Work Oriented Information Infrastructures. Computer Supported Cooperative Work (CSCW). ISSN 0925-9724. 10(3-4), p. 347–372. Full text in Research Archive
• Hanseth, Ole & Braa, Kristin (2001). Hunting for the treasure at the end of the rainbow. Standardizing corporate IT infrastructure. Computer Supported Cooperative Work (CSCW). ISSN 0925-9724. 10(3-4), p. 261–292. Full text in Research Archive
• Lundberg, Nina & Hanseth, Ole (2001). Standardization strategies in practice. Examples from health care. In Spil, Ton & Stegwee, Robert (Ed.), Strategies for Healthcare Information Systems. Idea Publishing, Group. Full text in Research Archive
• Aanestad, Margunn & Hanseth, Ole (2001). Growing Networks: Detours, Stunts and Spillovers. In Bjørnestad., Solveig; Moe, Richard E.; Mørch, Anders Irving & Opdahl, Andreas L. (Ed.), Proceedings of the 24th Information Systems Research Seminar in Scandinavia. Universitetet i Bergen. ISSN 9788273540720. p. 181–194. Full text in Research Archive Show summary

  This paper describes the open-ended, exploratory and evolutionary development of a communication infrastructure, through an empirical case study of the introduction and utilisation of telemedicine technology in a hospital department. Developing and using a communication infrastructure necessarily require partners, and in order to enrol the partners and build a network, detours were necessary. In the case the detours mainly consisted of staging individual transmission events (¿stunts¿) in cooperation with prospective partners. These stunts provided a concrete opportunity for cooperation, and although the stunts were singular and specific, knowledge and experience from these events also had general value (spillover). Thus, far from being just a secondary and non-productive activity, the stunts provided the core learning situations in the exploratory development project.

• Johansen, Margunn & Hanseth, Ole (2000). Implementing open network technologies in complex work practices: A case form telemedicine, Organizational and social perspectives on information technology. Kluwer Academic Publishers. ISSN 9780792378365. p. 355–369. Full text in Research Archive

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• Bygstad, Bendik & Hanseth, Ole (2018). Transforming Digital Infrastructures through Platformization. Association for Information Systems (AIS). ISBN 9781861376671. 12 p. Full text in Research Archive Show summary

  This paper explores and conceptualises a phenomenon called platformization. The background is that the growing complexity of IT solutions is in many organizations costly and virtually impossible to adapt to changing organizational structures, strategies and user needs. IS research has so far failed to address this issue in full theoretical and practical breadth. Building on current research we suggest a framework for a promising approach; a platformization process. Our research question is, how can we transform an IT silo structure into a platform oriented digital infrastructure? The empirical evidence is a multilevel study of a large e-health initiative in Norway, where we analyse an emergent platformization process. We offer two contributions; first we give an outline of the key elements of a platformization strategy, second, we propose a new platform-oriented infrastructure configuration.

• Aanestad, Margunn; Grisot, Miria; Hanseth, Ole & Vassilakopoulou, Polyxeni (2017). Information Infrastructures within European Health Care: Working with the Installed Base. Springer. ISBN 9783319510187. 263 p. doi: 10.1007/978-3-319-51020-0. Full text in Research Archive Show summary

  The book aims to be a resource for those interested in planning and implementing large-scale information infrastructures for novel electronic services in health care. The focus of this book is on the pivotal role of the installed base (i.e. the already existing elements of an infrastructure) for ensuing infrastructural development. The book presents rich empirical cases on the design, development and implementation of core infrastructural components (e-prescription and public patient-oriented web platforms) in different national settings across Europe. Therefore, this is a book in which theoretical insights and practical experiences are tightly connected. Contributions have been sourced from a network of academics that have been working on the topic for years, and who have previously collaborated and shared a common understanding of the challenges entailed in expanding information infrastructures within healthcare. The book aims to become a reference for those seeking theoretical and empirical insights for conceptualizing and steering the evolution of information infrastructures in healthcare. The two types of systems (e-prescription and public patient-oriented web platforms) have been selected because they are widespread across Europe, because they invite comparisons, and because they are exemplary of two different types of aims. E-prescription initiatives are usually seen as opportunities to improve healthcare delivery by systematic and not dramatic change. Public patient-oriented web platforms are seen as opportunities to pursue wider and more radical innovation. This book targets researchers, practitioners and students who would benefit from a book providing a comprehensive view to contemporary approaches for the design and deployment of large-scale, inter-organizational systems within healthcare.

• Bygstad, Bendik & Hanseth, Ole (2015). From IT Silos to Integrated Solutions. A Study in eHealth Complexity. Association for Information Systems (AIS). ISBN 9783000502842. 16 p. Full text in Research Archive Show summary

  In this paper we investigate the IT systems silo problem in e-health infrastructures. After three dec- ades of user oriented systems development the health sector is characterized by system diversity and fragmentation. In response to this situation health authorities in the EU countries have called for a strategy of standardisation and integration; aiming to reduce complexity. It is assumed that this strat- egy will lead to less costly (through better co-ordination) and better health services (through more reliable data). Our research question is, how can we understand and manage the socio-technical complexity of large-scale integration in e-health? Our empirical evidence is a large e-health programme taken by the Southeast Regional Health Au- thorities in Norway, in order to reduce the number of systems and user environments. In particular we investigated the implementation and integration of an electronic patient journal system for 12.000 us- ers. Considering our findings, and building on infrastructure and complexity theory, we find that the current approaches to resolve silo integration are relatively effective in reducing organisational com- plexity, but they may increase overall complexity over time.

• Hanseth, Ole & Ciborra, Claudio (2007). Risk, Complexity and ICT. Edward Elgar Publishing. ISBN 9781845426613. 240 p. Full text in Research Archive
• Ciborra, Claudio; Braa, Kristin; Cordella, Antonio; Failla, Angelo; Hanseth, Ole & Hepsø, Vidar [Show all 9 contributors for this article] (2000). From Control to Drift. The Dynamics of Corporate Information Infrastructures. Oxford University Press. ISBN 9780198297345. 250 p. Full text in Research Archive

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• Pershina, Raissa; Paparova, Dragana; Hanseth, Ole & Græslie, Lisa Synnøve Schüle (2024). Infrastructuring data for green organizing: The case of the maritime industry. Full text in Research Archive
• Aanestad, Margunn; Hanseth, Ole; Ulfsten, Andreas & Pershina, Raissa (2024). Infrastructures for sustainability transition of shipping and the maritime industry. Full text in Research Archive
• Iden, Jon; Bygstad, Bendik; Hanseth, Ole & Nielsen, Stein Albert (2023). Hvordan fikk Norge et betalingsformidlingssystem i verdensklasse? En historisk analyse av samarbeidende digitale økosystemer i banksektoren. Full text in Research Archive
• Hydle, Katja Maria; Hanseth, Ole; Aanestad, Margunn & Aas, Tor Helge (2021). Digital Transformation through Collaborative Platformization: A Study of Incumbent-Entrepreneur Relations. Full text in Research Archive
• Rolland, Knut-H. & Hanseth, Ole (2020). Managing Path Dependency in Digital Transformation Processes: A Longitudinal Case study of an Enterprise Document Management Platform. Full text in Research Archive Show summary

  This paper explores the role of enterprise platforms in the context of pervasive enterprise-wide processes of digital transformation. The paper empirically illustrates and theorizes on how digital transformation processes are challenged by inertia rooted in existing historical layers of technical and social arrangements. Empirically, we report from a longitudinal case study of a global oil and gas company following their various attempts at digitally transforming their document management practices and platforms. After prolonged efforts to facilitate transformation with an enterprise platform they eventually succeed with digital transformation after nearly six years. In making sense of this, we build on path theory and assemblage theory and theorize digital transformation as a path dependent process, where new paths can be created through stabilizing new assemblages and de-destabilizing others. The paper contributes by theorizing the role of inertia in digital transformation processes and the role of enterprise platforms. We conclude by giving insights on how practitioners can manage path dependency in digital transformation processes

• Fossum, Kristoffer; Fossum, Selamawit Molla; Hanseth, Ole & Sanner, Terje Aksel (2019). Adaptive networked governance of e-health standards: The case of a regional health information infrastructure in Norway. Full text in Research Archive
• Hanseth, Ole; Masovic, Jasmina & Mørk, Bjørn Erik (2018). The dynamics of complex sociomaterial assemblages: the case of Transcatheter aortic valve implantation. In Calitz, F.; Batini, C & Magni, M (Ed.), Organizing for the Digital World. IT for individuals, communities and societies, Lecture Notes in Information Systems and Organisation (LNISO). Springer. ISSN 9783319905020. p. 247–263. Full text in Research Archive
• Hanseth, Ole; Masovic, Jasmina & Mørk, Bjørn Erik (2017). The dynamics of complex sociomaterial assemblages: the case of Transcatheter aortic valve implantation. Full text in Research Archive
• Aanestad, Margunn; Grisot, Miria; Hanseth, Ole & Vassilakopoulou, Polyxeni (2017). Introduction. In Aanestad, Margunn; Grisot, Miria; Hanseth, Ole & Vassilakopoulou, Polyxeni (Ed.), Information Infrastructures within European Health Care: Working with the Installed Base. Springer. ISSN 9783319510187. p. 1–7. doi: 10.1007/978-3-319-51020-0_1. Full text in Research Archive Show summary

  The book aims to be a resource for those interested in planning and implementing large-scale information infrastructures for novel electronic services in health care. The focus of this book is on the pivotal role of the installed base (i.e. the already existing elements of an infrastructure) for ensuing infrastructural development. The book presents rich empirical cases on the design, development and implementation of core infrastructural components (e-prescription and public patient-oriented web platforms) in different national settings across Europe. Therefore, this is a book in which theoretical insights and practical experiences are tightly connected. Contributions have been sourced from a network of academics that have been working on the topic for years, and who have previously collaborated and shared a common understanding of the challenges entailed in expanding information infrastructures within healthcare. The book aims to become a reference for those seeking theoretical and empirical insights for conceptualizing and steering the evolution of information infrastructures in healthcare. The two types of systems (e-prescription and public patient-oriented web platforms) have been selected because they are widespread across Europe, because they invite comparisons, and because they are exemplary of two different types of aims. E-prescription initiatives are usually seen as opportunities to improve healthcare delivery by systematic and not dramatic change. Public patient-oriented web platforms are seen as opportunities to pursue wider and more radical innovation. This book targets researchers, practitioners and students who would benefit from a book providing a comprehensive view to contemporary approaches for the design and deployment of large-scale, inter-organizational systems within healthcare.

• Øvrelid, Egil; Bygstad, Bendik & Hanseth, Ole (2016). Exploring the Interplay of Discourse and Infrastructure in e-health programmes. Full text in Research Archive
• Bygstad, Bendik & Hanseth, Ole (2015). Governing eHealth Infrastructures: A Study of Tensions. Full text in Research Archive
• Hanseth, Ole; Masovic, Jasmina; Mørk, Bjørn Erik & Nicolini, Davide (2015). The role of path creating breakdowns in process innovations. The case of TAVI. Full text in Research Archive
• Mørk, Bjørn Erik; Nicolini, Davide; Masovic, Jasmina & Hanseth, Ole (2015). Expertise as practice. The case of TAVI. Full text in Research Archive
• Hanseth, Ole; Masovic, Jasmina; Mørk, Bjørn Erik & Nicolini, Davide (2015). Practice as infrastructure: The case of transcatheter aortic valve implantation. Full text in Research Archive
• Mørk, Bjørn Erik; Nicolini, Davide; Masovic, Jasmina & Hanseth, Ole (2015). Trans-situated expertise and local knowing in practice. Full text in Research Archive
• Mørk, Bjørn Erik & Hanseth, Ole (2014). Practice as Digital Infrastructure - The case of minimally invasive heart surgery. Full text in Research Archive
• Mørk, Bjørn Erik & Hanseth, Ole (2014). From breakthroughs in knowledge to integration in medical practice (KINT) – The case of TAVI. Full text in Research Archive
• Mørk, Bjørn Erik & Hanseth, Ole (2014). Practices in the making: A socio-material view on Transcatheter Aortic Valve Implantation (TAVI). Full text in Research Archive
• Hanseth, Ole & Nielsen, Petter (2014). Infrastructural Innovation and Generative Information Infrastructures. In Kai, Jakobs (Eds.), Modern Trends Surrounding Information Technology Standards and Standardization within Organizations. IGI Global. ISSN 9781466663336. p. 1–23. Full text in Research Archive
• Mørk, Bjørn Erik; Masovic, Jasmina & Hanseth, Ole (2014). Practices in the making. Transcatheter Aortic Valve Implantation (TAVI). Full text in Research Archive
• Grisot, Miria; Thorseng, Anne Asmyr & Hanseth, Ole (2013). STAYING UNDER THE RADAR: INNOVATION STRATEGY IN INFORMATION INFRASTRUCTURES FOR HEALTH. Full text in Research Archive
• Grisot, Miria; Hanseth, Ole & Thorseng, Anne Asmyr (2012). Staying under the radar: innovation strategy in Information Infrastructures for health. Full text in Research Archive
• Henningson, Stefan & Hanseth, Ole (2011). The Essential Dynamics of Information Infrastructures. Full text in Research Archive
• Nielsen, Petter & Hanseth, Ole (2010). TOWARDS A DESIGN THEORY OF USABILITY AND GENERATIVITY. Full text in Research Archive
• Hanseth, Ole & Aanestad, Margunn (2010). Governance of bottom-up standardisation processes. Full text in Research Archive
• John, Gerard Alphonse & Hanseth, Ole (2010). Knowledge, Technology and Fluids - developing a model to view practices of knowledge and technology in the telecom industry. Full text in Research Archive
• Hanseth, Ole (2009). Generative Health Care Information Infrastructures. Full text in Research Archive
• Hanseth, Ole (2009). Health Care Information Infrastructures: Installed Base Cultivation and Generativity. Full text in Research Archive
• Hanseth, Ole (2009). The history of HII in Norway – how can the Internet experience help? Full text in Research Archive
• Hanseth, Ole (2009). Infrastructural Innovations: Flexibility, Generativity and the Mobile Internet. Full text in Research Archive
• Hanseth, Ole (2009). The Politics and Economics of Information Infrastructure Architectures. Full text in Research Archive
• Hanseth, Ole (2009). Architectural foundations & requirements of Commons Based Peer Production. Full text in Research Archive
• Avgerou, C; Hanseth, Ole & Willcocks, L (2006). Claudio Ciborra and the information systems field: legacy and development. Journal of Information Technology. ISSN 0268-3962. 21, p. 127–128. Full text in Research Archive
• Kristoffersen, Steinar; Nielsen, Petter; Blechar, Jennifer & Hanseth, Ole (2005). ‘Ordinary Innovation' of Mobile Services. Full text in Research Archive
• Hanseth, Ole (2005). Local Actors Build Broadband Infrastructure. Full text in Research Archive
• Braa, Jørn & Hanseth, Ole (2005). Flexible Standards. Full text in Research Archive
• Jacucci, Edoardo; Grisot, Miria & Hanseth, Ole (2004). "Fight Risk with Risk: Reflexivity of Risk and Globalization in Information Systems". Full text in Research Archive
• Hanseth, Ole & Aanestad, Margunn (2004). Guest editors' introduction: Actor-network theory and information systems. What's so special? Information Technology and People. ISSN 0959-3845. 17(2), p. 116–123. Full text in Research Archive
• Hanseth, Ole & Blechar, Jennifer (2004). Complexity and Autonomous Information Systems. Full text in Research Archive
• Nielsen, Petter & Hanseth, Ole (2003). ENABLING OPERATOR-INDEPENDENT TRANSACTION MODEL FOR MOBILE PHONE CONTENT SERVICE PROVISION THROUGH THE OPEN CPA STANDARD. Full text in Research Archive
• Aanestad, Margunn; Mørk, Bjørn Erik; Grisot, Miria; Hanseth, Ole & Syversten, Carsten (2003). Knowledge as a barrier to learning: a case study from medical R&D. Full text in Research Archive
• Jacucci, Edoardo; Grisot, Miria; Aanestad, Margunn & Hanseth, Ole (2003). Reflexive Standardization: interpreting side-effects and escalation in standard-making. Full text in Research Archive
• Aanestad, Margunn & Hanseth, Ole (2002). Growing Networks: Detours, Stunts and Spillovers. Full text in Research Archive Show summary

  Designing and developing technologies used to support distributed cooperation across organisational boundaries is challenging. Traditional design strategies do not appear to be suited to the situation at hand, as we will have to deal with vague visions rather than defined requirements, and most importantly, the development has to happen in a complex setting with a multitude of stakeholders, over whom no single actor has control. This paper describes the exploratory and iterative development of a telemedicine infrastructure in a hospital department. The need to enrol partners for development as well as for use required detours from the original goals. In this case the detours took the form of stunts, individual transmission events that were not parts of a grand plan, but which emerged in an ad hoc manner. Even if the main objective of the stunts was on an immediate nature, related to their successful accomplishment, the experience provided spillover knowledge that accumulated and proved valuable. Thus, far from being just a secondary and non-productive activity, the stunts provided the core learning situations on the project.

• Aanestad, Margunn & Hanseth, Ole (2001). Growing Networks: Detours, Stunts and Spillovers. Full text in Research Archive
• Hanseth, Ole; Henfridson, Ola & Holmström, Henrik Alf B. (2001). Better safe than sorry? In Search of an Internet Business Model in Online Entertainment. Full text in Research Archive

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