My research operates within the area of information and communication technology for development (ICT4D), with a focus on the role of digital platforms in socio-economic development processes. I have conducted extensive work on the computerisation of India's main food security programme, the Public Distribution System (PDS), and on the adoption of ICTs in core aspects of the Indian public sphere including elections, rural employment guarantees and programmes of social protection. Two further areas of current research interest of mine are digital identity systems and the adoption of ICTs in contexts of humanitarian emergency, such as the current global refugee crisis.
My publications have appeared in scholarly journals such as World Development, Journal of Information Technology, Oxford Development Studies, Information Technology for Development, Information Technologies and International Development, Information Technology & People, and the Economic and Political Weekly. I act as Senior Editor for the Electronic Journal of Information Systems in Developing Countries and am on the Editorial Board of Information Technology for Development, for which I also serve as Communications Editor.
I am Secretary of the International Federation for Information Processing (IFIP) 9.4 Working Group on the Social Implications of Computers in Developing Countries, a member of the Association for Information Systems (AIS), and a member of the UNESCO Chair in ICT4D.
Most of my research is available on Researchgate, my updates can be followed on Twitter and my PhD thesis titled "Imagining the state through digital technologies: A case of state-level computerisation in the Indian Public Distribution System" (London School of Economics and Political Science, 2014) can be downloaded here. My research can also be found on Google Scholar and an updated CV is available here.