Obtaining username and password at UiO
A username should already have been created for you, if you are a student or employee. To find out what your username is, and to set a password, go to https://password.uio.no/.
If you are a guest, you can just use Wifi or apply for a username to use local computers and services. What is your preferred username?
If you had a UiO-account in the past, that is the account that will be used at our department as well. You can find information about this account at http://brukerinfo.uio.no.
Two factor authentication
Required when connecting from outside campus, or from any computers or networks that are not under strict control by UiO IT-services. Here is how to get started with 2FA:
Microsoft Authenticator app can be installed on your phone. Other authentication apps are allowed, but UiO focuses on this one. Identify yourself by entering your uio username followed by @uio.no. On your laptop, go to https://aka.ms/setupmfa to get the necessary QR code.
Get help
Lab engineers handle local equipment, which includes specialized computing hardware/software. There is no IT-unit at our department; instead the labs have access to some tools usually reserved for IT.
| Regarding which matter | Suggested point of contact |
|---|---|
|
Equipment as well as computers, specialized software, solutions specific to our department |
Inquire within your section to find out about the agreed on or established ways to get help |
| Auditoriums/meeting rooms (at the department) and the AV-equipment there | av-hjelp@fys.uio.no |
| UiO-wide/centralized services, general questions that people in any place at UiO would have | IT at it-support@uio.no |
| You are still in doubt about who to contact | Try lab-data@fys.uio.no |
Get started
Common applications for Windows are available remotely
Central help pages in Norwegian and English:
https://www.uio.no/english/services/it/
https://www.uio.no/english/services/it/research/
Restrictions
There are restrictions handling data on a computer not installed by UiO.
Sensitive data are not allowed at all.
Ordering computer equipment
Please see our local infopage about ordering computer equipment
UiO software
You could survive using your private laptop if you adhere to the restrictions mentioned above. In that case, software for Windows is available on http://winprog.uio.no, and for Mac on http://macprog.uio.no. But for security reasons, a computer managed by UiO IT-services should be used:
UiO remote management is available for Windows 10 (enterprise version only), MacOS, RHEL9, Fedora and Ubuntu. (In some cases the operatingsystem has to be reinstalled in order to get remote management.) Dual boot is banned on stationary computers, and discouraged on laptops.
Please do not start using a computer that used to be someone else's main computer without getting its operatingsystem reinstalled.
Windows 10: A bunch of software is available in (the app) Software Center (available on computers with the UiO-installation for Win10) or on recent laptops: Company Portal. Adobe products must either be paid for per month, or one must use them remotely (at http://view.uio.no).
RHEL/Fedora: Software is mostly limited to what is available in RedHat's and EPEL yum-repositories. We must install it for you (no sudo). Most typically used software has already been automatically installed.
MacOS: A bunch of software is available in Munki.
Local resources
Computers that for research purposes are running non-uio-supported operatingsystems are handled by people in the research section (for example by the research engineers).
Our infopage about Linux
There are no servers at the department level for running calculations.
However, there are two fileservers: fys-server1 (aka rom), fys-server3 (aka is). And fys-server2 (aka lux) is a login-server intended for connecting to/from local resources.
File areas on the local servers at the department can be reached directly if you are using a uio-installed computer, otherwise by using sftp, sshfs, cyberduck or similar.
| Purpose of area |
DIrect mount from uio-installed Windows computer
|
Direct mount from uio-installed Mac computer on cabled uio-network | Direct mount from uio-installed Linux computer on cabled uio-network | Indirect access from other computers or from other networks |
|---|---|---|---|---|
| File exchange area | \\rom\felles | smb://rom/felles | /net/rom/felles | Sftp to login.uio.no, then use /net |
| Lab data storage | \\rom\lab1 | smb://rom/lab1 | /net/rom/lab1 | Sftp to login.uio.no, then use /net |
| Various software | \\rom\software | smb://rom/software | /net/rom/software | Sftp to login.uio.no, then use /net |
| In general | \\server\share | smb://server/share | /net/server/share | Sftp to login.uio.no, then use /net |
Alternative way to transfer files from UiO to your laptop. Install horizon client. Connect to view.uio.no (not view-tsd!) and enter "UiO Windows Desktop". There you can see both UiO file areas and your local disk (assuming you have configured horizon to make your local disk visible).
To access licenses on our license server fys-server-lisens.uio.no you need to run VPN.
Printers
The recommended way is to use a printer with a card reader (for the key card used to enter the building), typically a big Ricoh multifunction printer.
The keycard doesn't work until up to 48 hours after you get it. If you try using it, you will be asked for a PUK code, which should be emailed to you automatically within the next 48 hours.
If your card still gives "Unknown user", go to utskrift.uio.no, there a) delete your card and b) click the button to create a new PUK code. Wait 15 minutes, then try your card at the printer again, enter the PUK code in the column marked "PUK". The PIN code is 1234 for everyone at UiO, there should be no need to change it.
On your computer, you send the printjob to \\pullprint.uio.no\ricoh. If this is difficult, try the webpage mobilprint.uio.no.
The job is then put in a queue. While you are standing in front of a printer, you can view the queue on the printer's display panel and select which job to print.
For more info:
See the local infopage about printing and printer locations (Norwegian only)
See the UIO instructions for setting up printers on your computer.