Sune Dueholm Müller

Associate Professor - Digitalisation
Image of Sune Dueholm Müller
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Mobile phone +45 6177 6176
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Visiting address Gustadalleèn 23 B Ole-Johan Dahls Hus N-0373 Oslo
Postal address Postboks 1080 0316 Oslo

Academic Interests

My research interests include digital transformation and process innovation, particularly in the context of the healthcare sector.

I have been working extensively within the field of digital health for many years. My research interests lie in the intersection between information systems and healthcare, and I am involved in many different projects that investigate socio-technical aspects of health information systems development and use in different organizational contexts. I am an engaged scholar and I have successfully created synergies between my research and teaching activities by involving students in ongoing projects.

Teaching experience (summary)

  • Supervision of 5 PhD students
  • Supervision of 25 research apprentices (Danish: “forskningspraktikanter”)
  • Responsibility for 7 master’s courses
  • Supervision of 50+ master’s theses
  • Mentoring of 2 Assistant Professors
  • Development of a digital teaching platform

Responsibilities

  • Head of Information Systems Research Group, Department of Management, Aarhus University, 2017-2022.
  • Head of studies, Master of IT program (Danish: “Master i it”), Aarhus University, 2018-2022.
  • Head of studies, Master of Science (MSc) program in Information Technology (Danish: “cand.it. i It, Kommunikation og Organisation”), Aarhus University, 2014-2020.

Honors

  • Recipient of the “Best Practices in Education Award”, 2020
Tags: Digital transformation, Digital innovation, Process innovation, Health Information Systems, Education research

Selected publications

Below is a list of my publications sorted by type. You will find most of my papers available on ResearchGate.

Articles

  • Festila, M. & Müller, S. (2022), “Coordinating knowledge work across technologies: Evidence from critical care practices”, Information and Organization, vol. 32, no. 2, 100411. Impact factor: 5.387 (2021)
  • Ulrich, F., Müller, S. & Flowers, S. (2022), “From Rebels and Cyberpunks to Digital Criminals, Innovators, and Warfighters: Evidence of Professionalization from the Evolution of Hacker Discourses on Crime, Innovation, and Politics”, accepted for publication by Communications of the Association for Information Systems (Manuscript ID: RA-20-268). Impact factor: 1.75 (2021)
  • Müller S. (2022), “Student Research as Legitimate Peripheral Participation”, accepted for publication by Communications of the Association for Information Systems (Manuscript ID: ISE-20-339.R2). Impact factor: 1.75 (2021)
  • Festila, M. & Müller S. (2021), “Information Handoffs in Critical Care and their Implication for Information Quality: A Socio-Technical Network Approach”, Journal of Biomedical Informatics, vol. 122, 103914. Impact factor: 6.317
  • Hron, M., Obwegeser, N. & Müller, S. (2021), “Innovation Drift: The influence of digital artefacts on organizing for innovation”, Innovation: Organization & Management, Published online: 14 Jun 2021. Impact factor: 2.962 (2019)
  • Stampe, K., Kishik, S. & Müller, S. (2021), “Mobile Health in Chronic Disease Management and Patient Empowerment: Exploratory Qualitative Investigation Into Patient-Physician Consultations”, Journal of Medical Internet Research, vol. 23, no. 6, e26991. Impact factor: 5.03 (2020)
  • Lauridsen, K., Krogh, K., Müller, S., Schmidt, A., Nadkarni, V., Berg, R., Bach, L., Dodt, K., Maack, T., Møller, D., Qvortrup, M., Nielsen, R., Højbjerg, R., Kirkegaard, H. & Løfgren, B. (2021), “Barriers and Facilitators for In-hospital Resuscitation: A Prospective Clinical Study”, Resuscitation, vol. 164, 70-78. Impact factor: 4.215 (2019)
  • Müller, S., Lauridsen, K., Palic, A., Frederiksen, L., Mathiasen, M. & Løfgren, B. (2021), “Mobile App Support for Cardiopulmonary Resuscitation: Development and Usability Study”, JMIR mHealth and uHealth, vol. 9, no. 1, e16114. Impact factor: 4.301 (2019)
  • Müller, S., Wehner, D., Konzag, H., Vesterby, M. & Høybye, M. (2021), “The paradox of project success despite lack of telehealth platform usage”, Health Informatics Journal, vol. 27, no. 1, pp. 1-20. Impact factor: 2.932 (2021)
  • Wichmann-Hansen, G., Bager-Elsborg, A. & Müller, S. (2021), “'Det er lidt snyd er det ik?' En kvalitativ undersøgelse af specialevejledning som forskningspraktik”, Dansk Universitetspædagogisk Tidsskrift, vol. 16, no. 31, pap. 58-77.
  • Jonasdottir, H. & Müller S. (2020), “Theorizing Affordance Actualization in Digital Innovation: The Case of the Video Game Industry”, Scandinavian Journal of Information Systems, vol 32, no. 1. Impact factor: 1.10 (2021)
  • Müller, S., Mathiassen, L., & Saunders, C. (2020), “Pluralist Theory Building: A Critical Approach to Generalization from Qualitative Data”, Journal of the Association for Information Systems, vol. 21, no. 1, pp. 23-49. Impact factor: 4.644 (2019)
  • Müller, S., Obwegeser, N., Glud, J. & Johildarson, G. (2019), “Digital Innovation and Organizational Culture: The Case of a Danish Media Company”, Scandinavian Journal of Information Systems, vol. 31, no. 2, pp. 3-34. Impact factor: 1.10 (2021)
  • Müller, S., Rodil, L., & Påske, N. (2019), “Managing Ambidexterity in Startups pursuing Digital Innovation”, Communications of the Association for Information Systems, vol. 44, Article 18, pp. 273-298. Impact factor: 1.75 (2021)
  • Müller, S. & Hundahl, M. (2018), “IT-Driven Business Model Innovation: Sources and Ripple Effects”, International Journal of E-Business Research, vol. 14, no. 2, pp. 165-190. Impact factor: 1.11 (2021)
  • Müller, S. & de Lichtenberg, C. (2018), “The culture of ITIL: Values and implementation challenges”, Information Systems Management, vol. 35, no. 1, pp. 49-61. Impact factor: 1.556 (2019)
  • Obwegeser, N. & Müller, S. (2018), “Innovation and Public Procurement: Terminology, Concepts, and Applications”, Technovation, vol. 74-75, pp. 1-17. Impact factor: 5.729 (2019)
  • Stampe, K. & Müller, S. (2018), “The Imbrication of Technologies and Work Practices: The Case of Google Glass in Danish Agriculture”, Scandinavian Journal of Information Systems, vol. 30, no. 1, pp. 3-46. Impact factor: 1.10 (2021)
  • Müller, S. & Jensen, P. (2017), “Big Data in the Danish Industry: Application and Value Creation”, Business Process Management Journal, vol. 23, no. 3, pp. 645-670. Impact factor: 2.121 (2019)
  • Müller, S., Mathiassen, L., Saunders, C. & Kræmmergaard, P. (2017), “Political Maneuvering During Business Process Transformation: A Pluralist Approach”, Journal of the Association for Information Systems, vol. 18, no. 3, pp. 173-205. Impact factor: 4.644 (2019)
  • Müller, S., Holm, S. & Søndergaard, J. (2015), “Cloud Computing: Toward a Maturity Model”, Communications of the Association for Information Systems, vol. 37, article 42, pp. 851-878. Impact factor: 1.75 (2021)
  • Müller, S. & Skau, S. (2015), “Success Factors Influencing Implementation of E-government at Different Stages of Maturity: A Literature Review”, International Journal of Electronic Governance, vol. 7, no. 2, pp. 136-170. Impact factor: 0.69 (2018)
  • Ulrich, F., Mengiste, S. & Müller, S. (2015), “Informal Evaluation and Institutionalization of Neoteric Technology Ideas: The Case of Two Danish Organizations”, Communications of the Association for Information Systems, vol. 37, Article 47, pp. 949-974. Impact factor: 1.75 (2021)
  • Müller, S. & Nielsen, P. (2013), “Competing Values in Software Process Improvement: A Study of Cultural Profiles”, Information Technology & People, vol. 26, no. 2, pp. 146-171. Impact factor: 2.495 (2019)
  • Müller, S. & Ulrich, F. (2013), “Creativity and Information Systems in a Hypercompetitive Environment: A Literature Review”, Communications of the Association for Information Systems, vol. 32, no. 7, pp. 175-200. Impact factor: 1.75 (2021)
  • Müller, S., Mathiassen, L. & Balshøj, H. (2010), “Software Process Improvement as Organizational Change: A Metaphorical Analysis of the Literature”, Journal of Systems and Software, vol. 83, no. 11, pp. 2128-2146. Impact factor: 2.450 (2019)
  • Müller, S., Kræmmergaard, P. & Mathiassen, L. (2009), “Managing Cultural Variation in Software Process Improvement: A Comparison of Methods for Subculture Assessment”, IEEE Transactions on Engineering Management, vol. 56, no. 4. Impact factor: 2.784 (2019)

Monographs

  • Müller, S. (2008), The Politics of Process Implementation: Explaining Variations Across Units in a High-Tech Firm, ISBN: 978-8778823-40-3, Aarhus School of Business, Denmark.

Refereed proceedings

  • Festila, M. & Müller, S. (2021), “The Impact of IT on Team Situational Awareness during In-Hospital Cardiac Arrest Interventions: Implications for Team Coordination”, accepted for publication by The European Conference on Information Systems (ECIS) (Manuscript ID: 1116).
  • Müller S., M. Kristensen, K. Lauridsen, M. Zwanenburg, & B. Løfgren (2021), “IT, Situation Awareness, and Non-Technical Skills in Cardiac Arrest Teams”, The 54th Hawaii International Conference on System Sciences (HICSS) (Manuscript ID: 1523).
  • Bager-Elsborg, A., Wichmann-Hansen, G. & Müller, S. (2020), “Sådan kan specialevejledning øge din forskningsproduktion”, Dansk Universitetspædagogisk Netværks Konference 2020: Underviseren i centrum – online edition, May 14th 2020.
  • Kishik, S., Müller, S. & Stampe, K. (2020), “Improving the Patient-Physician Dialogue through Health Information Systems (HIS): Misconceptions and Miscommunication”, The 53rd Hawaii International Conference on System Sciences (HICSS) (Manuscript ID: 835).
  • Müller, S., Mathiasen, M. & Mahler, B. (2019), “The Value of Patient-Reported Outcome (PRO) Data in Digital Healthcare: Using the How-R-you App as a PRO Instrument”, The 52nd Hawaii International Conference on System Sciences (HICSS) (Manuscript ID: 2737).
  • Konzag, H., Müller, S., Dorset, A. & Purup. L. (2018), “IS Driven Process Innovation: A Literature Review Based on Swanson’s Tri-Core Model of IS Innovation”, Proceedings of the 41st Information Systems Research Seminar in Scandinavia (IRIS41), August 5th-8th 2018, Odder, Denmark.
  • Festila, M. & Müller S. (2017), “The Impact of Technology-Mediated Consumption on Identity: The Case of Airbnb”, The 50th Hawaii International Conference on System Sciences (HICSS), pp. 54-63.
  • Müller, S. & Fjeld, E. (2015), “The Effects of Information Technology on Business Model Innovation”, Proceedings of the 38th Information Systems Research Seminar in Scandinavia (IRIS38), August 9th-12th 2015, Oulu, Finland.
  • Müller, S. & Ulrich, F. (2015), “The Competing Values of Hackers: The Culture Profile that Spawned the Computer Revolution”, The 48th Hawaii International Conference on System Sciences (HICSS), pp. 3434-3443.
  • Müller, S., Ulrich, F. & Nielsen, P. (2014), “When Process Is Getting in the Way of Creativity and Innovation”, The 47th Hawaii International Conference on System Sciences (HICSS), pp. 221-229.
  • Müller, S., Møller, E. & Nygaard, T. (2012), “IT-enabled Process Innovation: A Literature Review”, Proceedings of the Eighteenth Americas Conference on Information Systems, Seattle, Washington, August 9th-12th 2012.
  • Müller, S., Reinwald, A. & Kræmmergaard, P. (2011), “Dynamic Relationships in E-Government Initiatives: Craftsmanship, Partnership, Companionship, and Entrepreneurship”, The 2011 pre-ICIS SIG eGovernment workshop, The 2011 International Conference on Information Systems (ICIS 2011).
  • Müller, S., Nielsen, P. & Boldsen, M. (2008), “An Examination of Culture Profiles in a Software Organization Implementing SPI”, Proceedings of the 16th European Conference on Information Systems (ECIS2008), June 9th-11th, Galway, Ireland.
  • Müller, S., Nørbjerg, J. & Cho, H. (2007), “Assessment Tools as Drivers for SPI: Short-term Benefits and Long-term Challenges”, Proceedings of the 30th Information Systems Research Seminar in Scandinavia (IRIS30), August 11th-14th 2007, Tampere, Finland.
  • Müller, S., Nørbjerg, J. & Cho, H. (2007), “Assessment Tools as Drivers for SPI: Short-term Benefits and Long-term Challenges”, Proceedings of the 16th International Conference on Information Systems Development (ISD2007), August 29th-31st 2007, Galway, Ireland.

Book chapters

  • Müller, S., Mathiassen, L., & Saunders, C. (2021), “Pluralist Theory Building: A Methodology for Generalizing from Data to Theory” in Advancing Information Systems Theories: Rationale and Processes, eds. Hassan, N. & Willcocks, L., Palgrave Macmillan, Cham, Switzerland.
  • Müller, S. & Hundahl, M. (2020), “IT-Driven Business Model Innovation: Sources and Ripple Effects” in Sustainable Business: Concepts, Methodologies, Tools, and Applications, eds. Management Association, Information Resources, IGI Global, Hershey (PA). http://doi:10.4018/978-1-5225-9615-8.
  • Müller, S. & Nielsen, J. (Eds.) (2018), Nordic Contributions in IS Research, 9th Scandinavian Conference on Information Systems, SCIS 2018, Odder, Denmark, August 5th–8th 2018, Proceedings, part of the Lecture Notes in Business Information Processing book series (LNBIP, volume 326), Springer, ISBN 978-3-319-96367-9.
  • Müller, S., Nielsen, P. & Nørbjerg, J. (2008), “Standards, Processes and Practice in SPI” in Software Processes & Knowledge. Beyond Conventional Software Process Improvement, eds. Nielsen, P. & Kautz, K., Software Innovation Publisher, Aalborg, Denmark.
Published June 20, 2022 11:00 AM - Last modified Oct. 8, 2022 9:04 AM

Research groups