Design of Information Systems (DESIGN)
Information systems influence how we do things, both as individuals and as a society. Knowing how IT is used in practice and which effects an IT solution has on individuals and society gives a good basis for designing alternative, improved IT solutions.
Cooperation with users to design solutions together
The DESIGN group does research on how information systems are constructed and used, focusing on the interaction between the technology and its users. Understanding and describing how IT is used in practice gives a good basis for designing good IT solutions. New technical solutions can fundamentally change the ways in which institutions and organizations in our society work, cooperate, and communicate with their clients and users.
An important element in the design approach of the group is to establish cooperation with users so that they participate in designing new ways of doing things together with the (new) tools to support this. New technical possibilities can give rise to innovation and improvement of human activities, and users can suggest new ways of doing things that require very different technical support.
The DESIGN group position itself within the areas of:
- Participatory Design,
- Human-Computer Interaction,
- Computer-supported Cooperative Work, and
- Information Systems
The particular competence of the group is concerned with identifying users' needs and "translating" these into useful IT systems, in cooperation with the users. Our most important research results are new and improved methods and theories in use-oriented participatory design. In addition we make prototypes to demonstrate how user participation can result in alternative technical solutions.
Research areas and cases
The group focuses on how the user meets the technology, and our research on this is carried out in areas like:
- home based health care services,
- public services, e.g., tax, health care
- travel and mobility,
- play and learning.
Within these areas we find variety of information technologies, e.g., Internet, mobile terminals, sensor technologies, and many types of interaction styles including multi touch screens, movement-based control, and physical interfaces.
The design group is interdisciplinary: we combine and transcend disciplinary borders within informatics, social sciences, cultural sciences, law, and art both as a group and as individual researchers.