Thoughts on Representation, Transformation, and IS Research
The Information System Seminar Series features Andrew Burton-Jones, Professor of Business Information Systems at the UQ Business School, University of Queensland, Australia, and the Editor-in-Chief of MIS Quarterly
Time and place: – ,
Zoom
Abstract
Representation Theory proposes that the basic purpose of an information system (IS) is to faithfully represent certain real-world phenomena, allowing users to reason about these phenomena more cost-effectively than if they were observed directly. Over the past three decades, the theory has underpinned much research on conceptual modeling in IS analysis and design and increasingly research on other IS phenomena such as data quality, system alignment, IS security, and system use. The original theory has also inspired further development of its core premises and advances in methodological guidelines to improve its use and evaluation. Nonetheless, the theory has attracted repeated criticisms regarding its validity, relevance, usefulness, and robustness. Given the burgeoning literature on the theory over time, both positive and negative, the time is ripe for a narrative, developmental review. We review Representation Theory, examine how it has been used, and critically evaluate its contributions and limitations. Based on our findings, we articulate a set of recommendations for improving its application, development, testing, and evaluation.
Burton-Jones is Professor of Business Information Systems at the UQ Business School, University of Queensland, Australia. He has a Bachelor of Commerce with First Class Honors and Masters of Information Systems from the University of Queensland and a Ph.D. from Georgia State University. After graduating with his Ph.D., he began his academic career at the Sauder School of Business, University of British Columbia.
His research focuses on how individuals and organizations can use information systems more effectively, how to improve methods for systems analysis and design, and how to improve theories and methods used in the Information Systems discipline. Recently, much of his work has focused on the digital transformation of the healthcare sector. He has received several awards for his research, teaching, and service, including the MISQ Best Paper Award, a Killam Teaching Prize at the University of British Columbia, and most recently was named an AIS Fellow. Prior to his academic career, he was a senior consultant for one of the big-4 accounting / consulting firm.
