Marthe Nordengen Berntzen

• Berntzen, Marthe; Hoda, Rashina; Moe, Nils Brede & Stray, Viktoria (2022). A taxonomy of inter-team coordination mechanisms in large-scale agile. IEEE Transactions on Software Engineering. ISSN 0098-5589. doi: 10.1109/TSE.2022.3160873. Fulltekst i vitenarkiv Vis sammendrag

  In large-scale agile software development, many teams work together to achieve overarching project goals. The more teams, the greater the coordination requirements. Despite the growing popularity of large-scale agile, inter-team coordination is challenging to practice and research. We conducted a case study over 1.5 years in a large-scale software development firm to better understand which inter-team coordination mechanisms are used in large-scale agile and how they support inter-team coordination. Based on a thematic analysis of 31 interviews, 113 hours of observations, and supplemental material, we identified 27 inter-team coordination mechanisms. From this, we offer the following contributions. First, we propose a taxonomy of inter-team coordination with three categories: coordination meetings, such as communities of practice, inter-team stand-ups, and retrospectives; coordination roles, such as the program architects and the platform team; and coordination tools and artefacts, such as Slack and JIRA as well as inter-team task boards, product backlogs, and roadmaps. Second, the coordination mechanisms displayed combinations of four key characteristics, technical, organizational, physical, and social (TOPS), which form the basis of the TOPS framework to capture the multifaceted characteristics of coordination mechanisms. Technical relates to the software product and/or technical tools supporting software development. Organizational pertains to the structural aspects of the organization. Physical refers to tangible or spatial characteristics. Social captures interpersonal and community-based characteristics. Finally, the taxonomy and the TOPS framework provide a knowledge base and a structured approach for researchers to study as well as for software practitioners to understand and improve inter-team coordination in large-scale agile.

• Gustavsson, Tomas; Berntzen, Marthe & Stray, Viktoria (2022). Changes to team autonomy in large-scale software development: a multiple case study of Scaled Agile Framework (SAFe) implementations. International Journal of Information Systems and Project Management. ISSN 2182-7796. 10(1), s. 29–46. doi: 10.12821/ijispm100102.
• Vedal, Henrik Aspenes; Stray, Viktoria; Berntzen, Marthe & Moe, Nils Brede (2021). Managing Dependencies in Large-Scale Agile. Lecture Notes in Business Information Processing. ISSN 1865-1348. 426, s. 52–61. doi: 10.1007/978-3-030-88583-0_6. Fulltekst i vitenarkiv
• Berntzen, Marthe; Stray, Viktoria & Moe, Nils Brede (2021). Coordination Strategies: Managing Inter-team Coordination Challenges in Large-Scale Agile. I Gregory, Peggy; Lassenius, Casper; Wang, Xiaofeng & Kruchten, Philippe (Red.), Agile Processes in Software Engineering and Extreme Programming: 22nd International Conference on Agile Software Development, XP 2021, Virtual Event, June 14–18, 2021, Proceedings. Springer. ISSN 978-3-030-78097-5. s. 140–156. doi: 10.1007/978-3-030-78098-2_9.
• Berntzen, Marthe & Wong, Sut I (2021). Autonomous but interdependent: The roles of initiated and received task interdependence in distributed team coordination. International Journal of Electronic Commerce. ISSN 1086-4415. 25(1), s. 7–28. doi: 10.1080/10864415.2021.1846851.
• Hukkelberg, Ivar & Berntzen, Marthe (2019). Exploring the challenges of integrating data science roles in agile autonomous teams. Lecture Notes in Business Information Processing. ISSN 1865-1348. 364, s. 37–45. doi: 10.1007/978-3-030-30126-2_5. Fulltekst i vitenarkiv
• Berntzen, Marthe (2019). Coordination in large-scale agile software development. Lecture Notes in Business Information Processing. ISSN 1865-1348. 364, s. 123–133. doi: 10.1007/978-3-030-30126-2_15. Fulltekst i vitenarkiv
• Berntzen, Marthe; Moe, Nils Brede & Stray, Viktoria (2019). The product owner in large-scale agile: An empirical study through the lens of relational coordination theory. Lecture Notes in Business Information Processing. ISSN 1865-1348. 355, s. 121–136. doi: 10.1007/978-3-030-19034-7_8. Fulltekst i vitenarkiv
• Berntzen, Marthe & Wong, Sut I (2019). Coordination in distributed, self-managing work teams: The roles of initiated and received task interdependence. Proceedings of the Annual Hawaii International Conference on System Sciences (HICSS). ISSN 1530-1605. s. 973–982. doi: 10.24251/HICSS.2019.119. Fulltekst i vitenarkiv
• Wong, Sut I & Berntzen, Marthe (2019). Transformational leadership and leader–member exchange in distributed teams: The roles of electronic dependence and team task interdependence. Computers in Human Behavior. ISSN 0747-5632. 92, s. 381–392. doi: 10.1016/j.chb.2018.11.032. Fulltekst i vitenarkiv Vis sammendrag

  While the use of distributed teams enabled by digital technologies is burgeoning in contemporary organizations, leaders of distributed teams face different challenges than those of co-located teams. Our knowledge about how these differences play out, however, is not yet fully developed. To address this, the present study investigates how transformational leaders may develop high-quality leader-member exchange (LMX) relationships in distributed teams. Based on two field studies of distributed teams in three organizations, the present study examined how the joint effect of electronic dependence and team task interdependence may influence the relationship between transformational leadership and LMX quality. Across both studies, results from three-way interaction analyses demonstrated that transformational leadership related negatively to LMX quality when electronic dependence and task interdependence were both high. Based on the results, we discuss theoretical and practical implications for leaders with a relationship-based approach in distributed teams.

Se alle arbeider i Cristin

• Berntzen, Marthe (2019). Stor-skala smidig.
• Berntzen, Marthe (2019). PO-rollen: Koordinering gjennom relasjoner i stor-skala smidig .
• Berntzen, Marthe (2019). Product Owners and Coordination in Large-Scale Agile .
• Moe, Nils Brede & Berntzen, Marthe (2019). Organisering og styring i storskala agile: produkteierrollen i Entur .
• Bjugstad, Therese; Berntzen, Marthe Nordengen & Wong, Sut I (2018). Lederkommunikasjon: En nøkkel for medarbeiderengasjement. Magma - Tidsskrift for økonomi og ledelse. ISSN 1500-0788. 21(4), s. 40–48. Fulltekst i vitenarkiv Vis sammendrag

  Medarbeideres engasjement på jobb ansees som en nøkkelfaktor for bedrifters ytelse og prestasjoner. Gallup-undersøkelser viser imidlertid at urovekkende få medarbeidere opplever aktivt engasjement i sitt arbeid (Crabtree, 2013). Medarbeiderengasjement påvirkes av lederes kommunikasjon, der ikke bare hva, men også hvordan ledere kommuniserer spiller inn. Likevel mangler det empirisk forskning på forholdet mellom lederes kommunikasjonsferdigheter og medarbeiderengasjement, samt hvilken rolle kommunikasjonstrening spiller i dette forholdet. Denne studien undersøker derfor hvordan kommunikasjonstrening for ledere kan relateres til lederes kommunikasjonsytelse og medarbeiderengasjement. Studien benytter data samlet inn i perioden 2013-2015 blant ansatte i DNB. I denne perioden deltok 138 av selskapets ledere i et kommunikasjonstreningsprogram i regi av ZYNK Communication and Leadership AS. Resultatene fra undersøkelsen viste en sammenheng mellom kommunikasjonsytelse etter kommunikasjonstrening og nivået av medarbeiderengasjement blant ansatte. Dette indikerer at bedrifter kan dra nytte av å tilby sine ledere å utvikle sine kommunikasjonsferdigheter for økt medarbeiderengasjement.

• Wong, Sut I & Berntzen, Marthe Nordengen (2018). Leading virtually - When transformation get lost in virtual translation.
• Wong, Sut I & Berntzen, Marthe Nordengen (2018). Transformational Leadership and Leader-Member Exchange (LMX) in Virtual Teams: The Roles of Electronic Dependence and Team Task Interdependence.
• Berntzen, Marthe Nordengen; Wong, Sut I & Steen, Fredrik Hopen (2018). When the favor is not seen as genuine – the moderating roles of social- and economic LMX on the relationship between empowering leadership and OCB.

Se alle arbeider i Cristin