Publikasjoner
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Culén, Alma Leora; Niess, Jasmin; Carvalho, Aparecido Fabiano Pinatti de; Caspersen, Aki Axel; Jarsve, Tora & Joshi, Suhas Govind
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(2026).
The Misalignment of Technology, Democracy, and Design: A Scoping Review.
I Yen, Chingchiuan; Lee, Jung-joo; Do, Ellen Yi Luen; Zheng, Clement; Yoo, Daisy & Tang, Tony (Red.),
DIS '26: Proceedings of the 2026 Designing Interactive Systems Conference.
Association for Computing Machinery (ACM).
ISSN 9798400725630.
s. 2595–2612.
doi:
10.1145/3800645.3813042.
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This scoping review examines the past decade of research at the intersection of democracy, technology and design. Analysing 170 articles across Scopus, the ACM Digital Library, and the DRS Digital Library, we investigate how this research relates to democracy and how democratic values are conceptualised and enacted through interactive systems. We identify four dominant orientations: technology as democratic repair, as risk, as co-constitutive of democratic practices, and as embedded in everyday collective action and lived practices. Across these, we reveal a persistent misalignment: while democratic values are frequently invoked, much of the work reduces democracy to technical or procedural problems, prioritising optimisation over power, relationality, and lived practice. As a result, key dimensions such as collective agency, structural inequalities, and infrastructural conditions remain under-addressed, offering novel opportunities for HCI research. We argue that democratic technology design should advance better alignment fostering responsibility, participation, equity, and transparency in sociotechnical systems.
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Boecking, Nils Wakan; Reichel, Sarah; Hoffmann, Sven; Carvalho, Aparecido Fabiano Pinatti de & Wulf, Volker
(2026).
Working Practices in Welding: A Qualitative Study on Knowledge and Expertise Sharing in the Welding Industry.
Computer Supported Cooperative Work (CSCW).
ISSN 0925-9724.
35(2).
doi:
10.1007/s10606-026-09544-6.
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This study investigates issues of (KES) in conventional manufacturing processes concerning the use of welding. In view of the shortage of skilled workers and the advancing digitalisation processes in welding, it is essentially relevant to identify how KES takes place. Based on an in-depth study, the possibilities of digital assistance systems to support KES in welding are discussed. The novelty of our contribution lies in the use of a (CSCW) perspective to understand how welding practices can be supported and shared among co-workers. Such practices, as made evidence across the contribution, have particular aspects that make them unique in comparison with other practices in the metal-working industry. Technologies that are already available offer promising possibilities to the challenges faced by KES in welding and have the potential to shape a third generation of KES. While operational activities can benefit from visual digital support, administrative and managerial tasks primarily require better access to relevant information and a better understanding of the practice. Our contribution offers valuable insights for the further development of KES in industrial manufacturing processes and show potential for the targeted use of innovative technologies in welding. It also adds to the CSCW body of literature on KES, by contributing an empirical study on a domain not well explored in the field.
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Riazi, Bahar; Carvalho, Aparecido Fabiano Pinatti de & Culén, Alma Leora
(2026).
Lived Encounters with False Information: Community, Media Literacy, and Young Adults’ Social Media Lifeworlds.
Computer Supported Cooperative Work (CSCW).
ISSN 0925-9724.
35(2).
doi:
10.1007/s10606-026-09541-9.
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While an increasing body of computer-supported cooperative work (CSCW) literature has been examining false information on social media through its spread, correction, or enabling affordances, less attention has been paid to how false information becomes meaningful within the mundane, situated flows of everyday life. This article presents a phenomenological study of young adults’ experiences with false information across X, Instagram, and YouTube. By examining the lifeworld dimensions of embodiment, sociality, spatiality, and temporality, we demonstrate how sense-making and credibility judgments emerge from relational encounters, habitual patterns, platform-specific expectations, and accumulated past experiences. Our findings expand the current state of CSCW research by redefining false information as a lived, relational, and evolving phenomenon shaped by everyday social and technological practices. We argue that media literacy should be viewed as an experiential and dynamic process influenced by the temporal, spatial, and social contexts of digital environments and discuss implications for the design of technology for improving both individual and collaborative sense-making in regard to false information.
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Carvalho, Aparecido Fabiano Pinatti de; Abele, Nils Darwin; Hoffmann, Sven; Schweitzer, Marcus & Tolmie, Peter
(2026).
Realising Grounded Design in practice: reflections on using Design Case Studies for practice-centred computing.
i-com Zeitschrift für interaktive und kooperative Medien.
ISSN 1618-162X.
25(1),
s. 127–146.
doi:
10.1515/icom-2025-0042.
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It is well-known that moving from the rich kind of qualitative data generated in in-depth qualitative studies predicated on ethnographic approaches to actual design, a core aspect of Grounded Design (GD), is challenging. Although there have been a number of efforts to develop ways of making it easier, Design Case Study (DCS) being one of those, the descriptions of these approaches tend to either only focus on certain parts of the process or to remain too high level to provide clear practical guidance to those who are looking to undertake such work. In this article, we carefully analyse the two initial phases of a specific DCS that led to the successful design of a cyber-physical production system to look in detail at how a combination of different user-centred methods have facilitated the realisation of a GD project. We take care, in particular, to explicate the whole study-to-design pipeline, so that others who are interested in learning how to carry out such projects can see how the different parts of the process are interconnected and can be performed. We specifically contribute a set of sensitising questions to help researchers and practitioners with its realisation.
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Ontika, Nazmun Nisat; Plinz-Sassmannshausen, Sheree May; Carvalho, Aparecido Fabiano Pinatti de; Hadid, Fatmeh & Müller, Claudia
(2025).
Communication Matters: Technology for Information Exchange Needs in the Context of Prostate Cancer Diagnosis.
Proceedings of the ACM on Human-Computer Interaction (PACMHCI).
9(7).
doi:
10.1145/3757568.
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Effective communication is vital in healthcare, especially in complex areas like prostate cancer diagnosis. Although there has been much research on communication among different stakeholders in healthcare, there is still a visible gap in addressing the different information exchange needs of doctors and patients, and how these can impact their communication during prostate cancer diagnosis. This paper explores these challenges from both patients' and doctors' - more specifically, radiologists' - perspectives. Through contextual inquiries and interviews with experienced radiologists, who play a key role in diagnosis, and patients with prostate cancer, we have gained valuable insights into current communication practices associated with the context and explored the potential of technology to support them. Our findings highlight the challenges faced by both stakeholders during diagnosis and their needs and preferences for improved communication. Based on those findings, we propose design implications for computer technologies to enhance communication among stakeholders, ultimately improving collaboration, efficiency, and patient outcomes in prostate cancer care.
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Plinz-Saßmannshausen, Sheree May; Ontika, Nazmun Nisat; Tran, Kieu; Ukleja, Krzysztof; Carvalho, Aparecido Fabiano Pinatti de & Rohde, Markus
(2025).
Designing a human-centered AI solution with radiologists to improve prostate cancer diagnosis.
i-com Zeitschrift für interaktive und kooperative Medien.
ISSN 1618-162X.
24(3),
s. 505–530.
doi:
10.1515/icom-2025-0043.
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Prostate cancer is a significant health concern with rising incidence rates in Germany. While recent research highlights the potential of artificial intelligence (AI) to support radiologists by increasing diagnostic accuracy and efficiency, the successful integration of such technology depends on carefully designed, practice-oriented approaches. This paper presents a design case study (DCS) on a human-centered artificial intelligence (HCAI) solution to assist radiologists in diagnosing prostate cancer. In our contribution, we emphasize that by combining human-centered design (HCD) and practice-centered computing, we can contribute towards a seamless and usable integration of AI into healthcare. Through interdisciplinary collaboration among radiologists, user experience (UX) designers, AI developers, and human-computer interaction (HCI) researchers, we employed Design Thinking (DT) to iteratively develop low-, mid-, and high-fidelity prototypes of an AI solution for improving diagnostic workflow, which were evaluated by radiologists. Our findings advance the state-of-the-art in computing support for prostate cancer diagnosis by introducing an artifact designed with both HCD and practice-centered computing in mind.
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Allen, Eva Sonja; Carvalho, Aparecido Fabiano Pinatti de; Hoffmann, Sven; Schweitzer, Marcus & Schaumann, Kira
(2024).
Workplace Aspects of Knowledge and Expertise Sharing Practices Supported by Augmented Reality Systems: Findings from a Design Case Study.
Computer Supported Cooperative Work (CSCW).
ISSN 0925-9724.
doi:
10.1007/s10606-024-09508-8.
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In this article, we present findings concerning how environment can both impact upon and be impacted by knowledge and expertise sharing practices (KES) supported by augmented reality (AR) systems. We draw on findings from a Design Case Study (DCS) carried out for the design and evaluation of an AR system to support KES in complex production contexts. Our results suggest that the proposed system not only changes the perception of the technical environment but is itself gradually perceived as an element of it. The results also reveal changes in the employees’ focus of attention when working with the AR-aid in question and how they individually adapt to it. Moreover, our findings suggest that the proposed system facilitates a change in the proximity between experts and non-experts, bridging spatial and temporal distances, fostering cooperation between those two categories of workers, at the same time that enhance their autonomy. Overall, the results highlight how changes in the social environment of digitised production cannot be separated from changes in the technical environment.
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Rutz, Philipp; Kotthaus, Christoph; Carvalho, Aparecido Fabiano Pinatti de; Randall, Dave & Pipek, Volkmar
(2023).
The Relevance of KES-Oriented Processes for the Implementation of ERP Systems: Findings From an Empirical Study in German SMEs.
Proceedings of the ACM on Human-Computer Interaction (PACMHCI).
7(2),
s. 1–34.
doi:
10.1145/3610104.
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Carvalho, Aparecido Fabiano Pinatti de; Reichel, Sarah; Martin, Marcel Manuel Sanchez; Allen, Eva Sonja & Schweitzer, Marcus
(2023).
Group Effect Aspects in Digitalisation Production Contexts: Articulation Spaces for Emerging Cooperation Challenges.
Proceedings of the ACM on Human-Computer Interaction (PACMHCI).
7.
doi:
10.1145/3567560.
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Across the years, production systems have recurrently turned to new digital technologies in the search for enhanced productivity and competitiveness. More recently, a prelude to a Fourth Industrial Revolution has been heard, announcing Industry 4.0 as the future of production and manufacture. It has been claimed that cyber-physical production systems would bring drastic changes in the way that people go about engaging in work. It is therefore sensible to think that the way that cooperation is accomplished within production contexts will be also affected. Based on an in-depth interview study featuring 21 participants from different companies, we go on to discuss which challenges have been emerging from recent digitalisation of production work in regard to the way that workers cooperate in accomplishing their productive activities. Our results suggest that there are associated group effects - e.g., group polarisation, hidden profiles, and exclusion - that pose relevant challenges for cooperation within these settings. In this contribution, we go on to present and discuss these results and to propose articulation spaces, which conceptually bring together aspects of coordination mechanisms and common information spaces, as a potential solution for some of those challenges.
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Mosconi, Gaia; Carvalho, Aparecido Fabiano Pinatti de; Syed, Hussain Abid; Randall, Dave; Karasti, Helena & Pipek, Volkmar
(2023).
Fostering Research Data Management in Collaborative Research Contexts: Lessons learnt from an ‘Embedded’ Evaluation of ‘Data Story’.
Computer Supported Cooperative Work (CSCW).
ISSN 0925-9724.
doi:
10.1007/s10606-023-09467-6.
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Publisert
6. okt. 2022 13:10
- Sist endret
11. okt. 2022 11:26